What are the responsibilities and job description for the Service Advisor/Writer position at Sayer Chrysler Dodge Jeep Ram?
Sayer Chrysler Dodge Jeep Ram is currently seeking an experienced Dealership Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support to our valued customers.
Responsibilities:
- Greet customers and schedule service appointments
- Consult with customers about their service needs and explain the services recommended by our technicians
- Provide accurate and detailed estimates of repair costs and time needed for repairs
- Keep customers informed about the progress of their service and any changes to the estimated cost or completion time
- Communicate effectively with our technicians to ensure that all work is completed on time and to the customer's satisfaction
- Ensure that all necessary paperwork and documentation is completed accurately and in a timely manner
- Build strong relationships with customers by providing outstanding customer service and support
Requirements:
- High school diploma or equivalent
- Prior 1 year experience as a Service Advisor in a dealership
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and dealership management software
- Must be able to work some weekends
- Valid driver's license and clean driving record
We offer a 90 day guarantee (amount depends on experience), competitive base salary plus commission, and opportunities for career growth. If you have strong communication and organizational skills, and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
To apply, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Job Type: Full-time
Pay: $40,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
Shift:
- Day shift
Work Days:
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $90,000