Demo

Call Center Representative

SB Consultancy
Nashville, TN Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/15/2025

Ready to turn conversations into connections?
Join a team where your voice matters—literally! We’re looking for energetic, driven, and customer-focused individuals to become the friendly voice behind our phone lines. If you thrive in a fast-paced environment, love solving problems, and enjoy helping people, this is the opportunity you’ve been waiting for.

What You’ll Do:

  • Answer inbound calls and assist customers with inquiries, orders, and service-related questions
  • Provide clear, accurate, and professional support to ensure customer satisfaction
  • Use internal systems to log interactions and follow up as needed
  • Work collaboratively with team members and supervisors to meet performance goals
  • Handle occasional outbound calls for follow-ups or customer satisfaction surveys

What We’re Looking For:

  • Excellent verbal communication skills and a positive attitude
  • Ability to multitask, stay organized, and remain calm under pressure
  • Comfortable navigating computer systems and learning new tools quickly
  • Previous customer service or call center experience is a plus—but not required
  • High school diploma or equivalent

What You’ll Get:

  • Competitive hourly pay plus performance bonuses
  • Paid training and ongoing development
  • Opportunities for advancement and internal promotions
  • Supportive team environment with a strong focus on work-life balance
  • Health, dental, and vision benefits (for eligible employees)

Why You’ll Love It Here:

We believe great conversations create great customer experiences. You'll be part of a dynamic team where your input is valued, your growth is supported, and your success is celebrated. Whether you’re building your career or looking for a fresh start, this is a place where you can thrive.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

  • Flexible schedule
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $16 - $21

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