Connectivity Solutions – Process Analyst Intern | Summer Internship 2025

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

• We welcome your interest in SBA. Let us know a little about you by checking all that apply:
• You are a self-starter.
• You are resourceful and thrive in a fast-paced environment.
• You have a strong work ethic.
• You are passionate and driven to achieve results.
• You are a team player who enjoys working in a collaborative environment.
• You continuously challenge yourself to find innovative ways to improve.
  
  

You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference.

If you are ready to make an impact, join our team!

Your Next Career Opportunity – Connectivity Solutions – Process Analyst Intern

Support the office in general. Implement administrative policies alone or with other team members, performing the following duties.

What You Will Do – Primary Responsibilities

Process Mapping and Documentation:

• Conduct thorough analysis of existing business processes by mapping workflows using tools like Visio or BPMN to create detailed process diagrams and documentation.
• Capture key information including inputs, outputs, decision points, roles, responsibilities, and performance metrics within process documentation.
• Develop and maintain comprehensive Standard Operating Procedures (SOPs) to ensure consistency and adherence to established processes.
  
  

Data Gathering And Analysis

• Collect data from various sources (system reports, interviews, observations) to identify bottlenecks, inefficiencies, and opportunities for process improvement.
• Analyze data to identify trends and patterns, providing insights to support process optimization initiatives
  
  

Documentation Management

• Maintain a centralized repository for all process documentation, ensuring accessibility and version control.
  
  

What You’ll Need – Qualifications & Requirements

H.S. Diploma/GED plus College Degree seeking student; or recent graduate and <1 year relevant experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/ Cubicle workspace.
• Moderate noise level.
  
  

Take your career to new heights!