What are the responsibilities and job description for the Store Manager – NYC/Soho position at SBH Fashion?
Seeking a Store Manager for our store in Soho. The Store Manager is
responsible for all aspects of managing a store including: managing a sales and
inventory team, overseeing store operations to achieve sales goals, customer
satisfaction, and developing business strategies. This role will work closely with the
corporate team, located in NYC, to ensure the store is operating properly. Duties will
also include following brand guidelines, company policies, and making sure that the
right product is in the store. The manager is also responsible for budget; including store
payroll and overall expenses.
Essential Duties and Responsibilities:
Customer Service
Salary $120,000 Bonus
responsible for all aspects of managing a store including: managing a sales and
inventory team, overseeing store operations to achieve sales goals, customer
satisfaction, and developing business strategies. This role will work closely with the
corporate team, located in NYC, to ensure the store is operating properly. Duties will
also include following brand guidelines, company policies, and making sure that the
right product is in the store. The manager is also responsible for budget; including store
payroll and overall expenses.
Essential Duties and Responsibilities:
Customer Service
- Deliver excellent service to ensure high levels of customer satisfaction
- Promote employee selling and merchandising skill by demonstrating and
- Build and maintain an effective clientele list
- Drive business through reacting to customers’ needs and wants
- Maintain a professional appearance in the store and phone presence when
- Create business strategies to attract new customers, expand store traffic, and
- Handle in-store deliveries, transfers, returns, damages, etc.
- Prepare detailed reports on buying trends, customer requirements, and
- Support execution of all visual merchandising updates and standards
- Provide product knowledge on new arrivals to the retail team
- Perform weekly cycle counts and negative qty investigations as well as
- Handle in-store markdowns and promos
- Be responsible for weekly bank deposits and oversee petty cash log/deposit
- Keep team informed of store goals and overall store performance
- Oversee social media for the store with the help the corporate team
- Ensure store compliance with health and safety regulations
- Act as a mentor and leader to retail team members while developing
- Conduct bi-annual reviews
- Maintain strong leadership, critical thinking, and problem solving skills.
- Delegate responsibility and work to the team members
- Train new sales team members and hold the sales team accountable to company
- Interface with all levels of management and associates in a manner that
Salary $120,000 Bonus
Salary : $120,000