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Store Manager – NYC/Soho

SBH Fashion
New York, NY Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 2/7/2025
Seeking a Store Manager for our store in Soho. The Store Manager is

responsible for all aspects of managing a store including: managing a sales and

inventory team, overseeing store operations to achieve sales goals, customer

satisfaction, and developing business strategies. This role will work closely with the

corporate team, located in NYC, to ensure the store is operating properly. Duties will

also include following brand guidelines, company policies, and making sure that the

right product is in the store. The manager is also responsible for budget; including store

payroll and overall expenses.

Essential Duties and Responsibilities:

Customer Service

  • Deliver excellent service to ensure high levels of customer satisfaction
  • Promote employee selling and merchandising skill by demonstrating and

leading by example

  • Build and maintain an effective clientele list
  • Drive business through reacting to customers’ needs and wants

General Responsibilities

  • Maintain a professional appearance in the store and phone presence when

calling clients

  • Create business strategies to attract new customers, expand store traffic, and

enhance profitability

  • Handle in-store deliveries, transfers, returns, damages, etc.
  • Prepare detailed reports on buying trends, customer requirements, and

profits

  • Support execution of all visual merchandising updates and standards
  • Provide product knowledge on new arrivals to the retail team
  • Perform weekly cycle counts and negative qty investigations as well as

seasonal physical inventory

  • Handle in-store markdowns and promos
  • Be responsible for weekly bank deposits and oversee petty cash log/deposit

log

  • Keep team informed of store goals and overall store performance
  • Oversee social media for the store with the help the corporate team
  • Ensure store compliance with health and safety regulations

Leadership

  • Act as a mentor and leader to retail team members while developing

individual strengths and identifying opportunities

  • Conduct bi-annual reviews
  • Maintain strong leadership, critical thinking, and problem solving skills.
  • Delegate responsibility and work to the team members
  • Train new sales team members and hold the sales team accountable to company

standards

  • Interface with all levels of management and associates in a manner that

promotes learning and respect

Salary $120,000 Bonus

Salary : $120,000

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