What are the responsibilities and job description for the Information Technology Business Analyst position at SBLI?
The IT Business Analyst (BA) plays a critical role in bridging business needs with technical solutions, particularly within the insurance industry. The BA collaborates with Product Owners, stakeholders, and technical teams to analyze business processes, define requirements, and deliver value-driven solutions. This position also involves active participation in testing to ensure that solutions meet business needs and deliver high-quality results. Strong analytical skills, a deep understanding of insurance operations, and experience working in an Agile Scrum environment using tools like Jira and Confluence are essential. The ideal candidate will excel at translating complex business needs into actionable solutions, fostering collaboration, and ensuring the successful delivery of value to the organization.
About the Role
Key Responsibilities:
- Partner with Product Owners and stakeholders to gather, document, and refine business requirements, ensuring alignment with organizational goals.
- Leverage knowledge of the insurance industry to identify challenges and recommend innovative, value-driven solutions.
- Write detailed, actionable user stories with well-defined acceptance criteria and maintain process flows and supporting documentation.
- Actively participate in Agile Scrum team activities, including sprint planning, daily stand-ups, reviews, and retrospectives.
- Utilize Jira and Confluence to manage project workflows, track progress, and document requirements.
- Conduct process analysis to identify inefficiencies and recommend process improvements.
- Participate in user acceptance testing (UAT) and verify that deliverables meet business requirements and acceptance criteria.
- Analyze data to ensure integrity and support business decisions.
- Facilitate change management efforts to ensure smooth adoption of new processes and solutions.
Qualifications
Business Analysis Expertise:
- Deep knowledge of insurance industry operations, processes, and terminology.
- Proficiency in requirements elicitation, documentation, and validation using workshops, interviews, and process mapping.
- Strong skills in business process modeling and diagramming tools like Visio or Lucidchart.
- Ability to synthesize complex business needs into actionable solutions.
Testing Skills:
- Experience developing and executing test plans and test cases, including functional, integration, and regression testing.
- Strong understanding of testing principles and best practices within the software development lifecycle.
Technical Skills:
- Working knowledge of Jira and Confluence for managing backlogs, documenting requirements, and tracking progress.
- Familiarity with relational databases (Oracle SQL, MSSQL), reporting tools, and data analysis techniques.
- Experience with system integrations, APIs, and data migration projects.
Soft Skills:
- Exceptional verbal and written communication skills for engaging with Product Owners, stakeholders, and technical teams.
- Strong problem-solving and organizational skills, with the ability to adapt to changing priorities in a fast-paced environment.
- Proven ability to build trust and maintain strong working relationships across diverse teams.
- Hands-on experience working in an Agile Scrum team, with a strong understanding of Agile principles and practices.
- Ability to collaborate effectively in a team-oriented, cross-functional environment.
Education and Experience
Bachelor’s degree in Business Administration, Computer Science, or a related field.
2 years of experience as a Business Analyst, preferably in the insurance industry.
Hybrid office model - up to two days remote weekly. Local candidates only, no relocation or sponsorship available.
