What are the responsibilities and job description for the Director of Property Management position at SBP?
Description
Position Summary
SBP is seeking an experienced Director of Property Management (DPM) to lead and scale the operations of our rapidly growing rental housing portfolio. This is more than a management role—it’s an opportunity to drive impact by ensuring that families and individuals have access to safe, high-quality, and affordable homes in communities that are resilient and thriving.
With 175 rental units currently leased or under construction in Louisiana and Texas—and a vision for growth—the DPM will set the strategy and lead a dynamic team in implementing best-in-class property management practices. You will be at the helm, ensuring that our properties are financially sound, well-maintained, and serve the needs of our residents.
The DPM will report to both the Director of Real Estate —SBP’s affordable housing program—and the CFO, playing a pivotal role in achieving our mission. If you’re a strategic thinker, problem-solver, and passionate about using housing as a tool for social impact, we want to hear from you!
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Responsibilities:
- Lead, train, and mentor the property management team. Provide ongoing education on compliance (e.g., LIHTC, HUD), resident retention, reporting, and best practices (rent collection, maintenance, etc.).
- Create, refine, and implement operational policies and procedures.
- Identify strengths and challenges. Improve efficiency while fostering a culture where employees meet goals, take pride in achievements, and support residents’ success.
- Ensure compliance with all landlord-tenant and fair housing laws, including reasonable accommodation procedures.
- Review or prepare monthly property summaries (variance reports, vacancies, accounts receivable) and submit to stakeholders (CFO, Director of Real Estate, lenders, investors).
- Approve market rent changes, write-offs, and reimbursements.
- Present weekly status updates to Opportunity Housing leadership.
- Oversee staff in preparing for reviews, audits, and recertifications. Approve responses to findings and ensure timely submissions.
- Develop and monitor operating budgets for each property and the property management division.
- Create an annual capital improvement plan.
- Approve and maintain vendor rosters for third-party work. Monitor repairs and capital projects.
- Prepare and update marketing plans for each property.
- Work daily with leasing staff to ensure tenant retention, collections, and maintenance issues are addressed quickly and positively.
- Visit sites regularly to oversee operations and maintain quality standards.
Qualifications:
- 8–10 years of property management experience in affordable housing, including at least 5 years supervising Section 8 or LIHTC sites.
- Strong knowledge of Section 42 low-income housing tax credit and HUD; USDA Rural Development experience is a plus.
- In-depth understanding of the Fair Housing Act.
- Bachelor’s degree in management, finance, or equivalent experience.
- Proven leadership skills, using performance incentives and team-building methods.
- Excellent written, oral, and reading communication skills to handle complex program requirements.
- Proficiency with property management software (RealPage, MRI, Boston Post, or similar).
- Ability to lift up to 15 lbs.
- Valid driver’s license and ability to drive for SBP.
- Able to pass a criminal history check (including sex offender registry, State Police, and FBI).
Performance Expectations:
- Demonstrated ability to build and manage cross-functional teams
- Able to juggle multiple, competing priorities in a fast-paced environment
- High level of personal accountability
- Able to translate broad goals into achievable steps.
- Align work performance with SBP’s core values
- Detail-oriented with strong troubleshooting, analytical and problem-solving abilities
- Able to plan and meet deadlines
- Desire and ability to work to grow the property management department and opportunities
- Convey a professional and positive image and attitude regarding the organization and the not-for-profit sector
- Demonstrate commitment to continued professional growth and development
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What We Offer
- Competitive salary: $90,000–$120,000
- Comprehensive benefits, professional growth opportunities, and a chance to make a difference where it matters most.
- A supportive team environment where your contributions are celebrated and amplified.
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About SBP
SBP, a social impact organization focused on disaster resilience and recovery, envisions a future where everyone—regardless of economic status or geography—can rebound quickly from extreme weather events. Since our founding in 2006 after Hurricane Katrina, our mission has been to shrink the time between disaster and recovery, building stronger communities and making sure the most vulnerable are not left behind.
What sets SBP apart?
We don’t just react to natural disasters—we take a comprehensive, long-term approach.
SBP trains and advises individuals, communities, nonprofits, businesses, and government officials in disaster preparedness, mitigation and recovery; rebuilds damaged homes; helps people optimize financial awards and assistance; funds, supports, and shares best practices with other disaster relief organizations; and advocates for systemic change at the policy level.
Our innovative, multi-pronged approach is driven by the dedication and passion of volunteers and AmeriCorps members, the generosity of donors and partners, and our incredible SBP team, all united by a commitment to equity, climate sustainability, and helping those most in need. We’re making a lasting impact on thousands of lives—and we’d love for you to join us.
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Salary : $90,000 - $120,000
