What are the responsibilities and job description for the Administrative Associate - Community Support position at SBR Management LLC?
Job Description
The Office Assistant is an integral part of our team at SBR Management LLC. This role requires a highly organized individual who can effectively manage administrative tasks, provide exceptional customer service, and support the community managers and employees. If you have a passion for delivering top-notch service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
About Us
SBR Management LLC operates nationally and is committed to building community and fulfilling dreams. Our core values of resourcefulness, integrity, passion, and epic customer service drive us to make a difference in the lives of 30,000 people. We are dedicated to creating a workplace where our team members feel valued, supported, and empowered to succeed.
Responsibilities
Qualifications
The Office Assistant is an integral part of our team at SBR Management LLC. This role requires a highly organized individual who can effectively manage administrative tasks, provide exceptional customer service, and support the community managers and employees. If you have a passion for delivering top-notch service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
About Us
SBR Management LLC operates nationally and is committed to building community and fulfilling dreams. Our core values of resourcefulness, integrity, passion, and epic customer service drive us to make a difference in the lives of 30,000 people. We are dedicated to creating a workplace where our team members feel valued, supported, and empowered to succeed.
Responsibilities
- Answer phones professionally, route calls to the appropriate party, and take messages if necessary.
- Complete administrative tasks, including data entry, document preparation, and filing.
- Prepare and distribute resident and community communications, such as newsletters and announcements.
- Maintain accurate records, reports, and files.
- Process fees, rents, inspection or other fees; record in the proper accounts and issue receipts.
- Make collection calls for rental payments.
- Inspect the community for lease violations.
- Handle incoming and outgoing mail.
- Manage all customer service related to private events taking place in the Community Amenity Centers.
- Ensure that Rules and Regulations of the Community Amenity Centers are followed.
Qualifications
- Communication Skills: Excellent ability to communicate with internal team members and external stakeholders, ensuring clear and concise information exchange.
- Organizational Skills: Strong ability to prioritize tasks, manage time efficiently, and maintain orderly records and documents.
- Certifications and Experience: High School diploma or GED; minimum 2 years secretarial/administrative/customer service experience; professional phone presence when talking to customers.
