What are the responsibilities and job description for the Microsoft 365 Admin/Architect position at SBS Corp.?
Job Details
Microsoft 365 Admin/Architect
We are looking for a skilled Microsoft 365 Administrator/Architect to join our client. The ideal candidate will be responsible for managing and supporting our clients' Microsoft 365 environment, ensuring its optimal performance, security, and availability. This role requires a deep understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform and other related applications. The Microsoft 365 Administrator will work closely with other IT professionals to implement and maintain best practices, troubleshoot issues, and provide end-user training and support. The successful candidate will have strong problem-solving skills, app development skills, excellent communication abilities, and a proactive approach to system management. This role is critical to maintaining the productivity and efficiency of our client's organization by ensuring that their Microsoft 365 environment is reliable, secure, and up to date.
Responsibilities:
Manage and support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, Power Platform and OneDrive.
Monitor system performance and ensure optimal operation of Microsoft 365 environment
Manage Power Apps, Power Automate and Power BI apps.
Implement and maintain security policies and compliance measures.
Troubleshoot and resolve issues related to Microsoft 365 services.
Plan and execute migrations, updates, and integrations with other systems.
Provide end-user support and training for Microsoft 365 applications.
Collaborate with other IT professionals to implement best practices.
Develop and maintain documentation for Microsoft 365 configurations and procedures
Stay updated with the latest Microsoft 365 features and updates.
Ensure data backup and recovery processes are in place and tested.
Manage and configure Microsoft 365 groups and distribution lists.
Monitor and manage Microsoft 365 service health and incident management
Implement and manage multi-factor authentication and other security measures.
Coordinate with Microsoft support for issue resolution and service requests.
Requirements:
Bachelor's degree in computer science, Information Technology, or related field.
5 years of experience managing Microsoft 365 environments.
Strong understanding of Microsoft 365 services and applications.
Experience with Exchange Online, SharePoint Online, Teams, and OneDrive.
Knowledge of PowerShell scripting for Microsoft 365 administration.
Familiarity with security and compliance features in Microsoft 365.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with data migration and integration projects.
Knowledge of networking and Active Directory.
Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
Ability to manage multiple tasks and projects simultaneously.
Strong attention to detail and organizational skills.
Proactive approach to system management and user support.