Sales Associate

We are looking for Team Player: Sales Associate for retail sales to be responsible for all sales job duties. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer issues. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while maintaining the unique stores atmosphere.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• be willing to step beyond daily duties to support co-workers
• Maintain in-stock and presentable condition assigned areas
• willing to take on training areas of interest
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases

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• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

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Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree related field would be a plus

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Vineyard Haven, MA 02568: Relocate before starting work (Required)

Work Location: In person

Salary : $18