What are the responsibilities and job description for the Customer Service Trainee position at SC Business Ventures?
At SC Business Ventures, Building personal relationships is our specialty. We take pride in solving problems and building customer satisfaction with every individual we work with. This is why we’re looking to expand our Customer Service Trainee team with a new opening at SC Business Ventures, could you be our next top representative?
At SC Business Ventures, we pride ourselves on connecting the Oklahoma City community with our client’s top-tier services, delivering the personalized attention of a small business with the resources of a major corporation. Our innovative approach has driven growth, enhanced customer satisfaction, and earned us the opportunity to expand to dozens of cities nationwide.
We’re looking for a dedicated Customer Service Trainee to join our team! In this role, you’ll be the face of our company, ensuring every interaction leaves a positive, lasting impression. Through our comprehensive training program, you’ll gain the skills and confidence needed to excel in customer relations, service coordination, and communication, laying the foundation for a successful career at SC Business Ventures and beyond.
Responsibilities of a Customer Service Trainee :
- Provide outstanding customer support by addressing inquiries about products, services, and accounts.
- Offer tailored communication solutions to meet individual customer needs, ensuring a seamless and personalized experience.
- Handle service orders, schedule installations, and assist with troubleshooting and maintenance coordination.
- Act as a liaison between customers and technicians to streamline service delivery.
- Mentor junior Customer Service Representatives on company policies, client standards, communication, and customer service best practices.
Qualifications of a Customer Service Trainee :
- High school diploma or equivalent required; associate’s degree preferred.
- 0–2 years of experience in customer service, sales, communication, or a related field.
- A genuine desire to help customers and contribute to team success.
- Strong communication and interpersonal skills, with an ability to collaborate effectively.
- An eagerness to learn and the ability to adapt to feedback.
- Basic knowledge of communication services or technology is a plus!
Why Join Us?
- Access to extensive training and mentorship programs designed to enhance your skills, communication, and career growth.
- Opportunities for advancement within a fast-growing, dynamic company.
- A supportive and collaborative work environment where your contributions make a difference.
Take the first step toward an exciting career in customer service! Apply today and become part of the SC Business Ventures communication team, where we put people first and success follows.
Job Type: Full-time
Pay: $725.00 - $1,175.00 per week
Shift:
- Day shift
Work Location: In person
Salary : $725 - $1,175
