What are the responsibilities and job description for the Associate Manager, Quality position at SC Johnson Professional?
Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
SC Johnson Professional®
is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.ABOUT THE ROLE
The purpose of the Associate Manager, Quality is to oversee day-to-day quality assurance, compliance and validation activities in compliance with SCJ and US FDA cGMP regulations.
KEY RESPONSIBILITIES
- Development and implementation of department procedures and test methods.
- Planning, scheduling, delegation work assignments and assessing the performance of department staff.
- Prepare annual budget for department as well as propose department operation efficiency improvement plan.
- Manage compliance programs (Change Control, Deviation, CAPA, Internal audit etc.) of all company operations as required.
- Final release of finished products by ensuring all test results and executed documentations are complete and according to GMP.
- Ensuring compliance with legislated and regulatory protocols. Facilitate regulatory audits, prepare Audit response; Conduct supplier audit if necessary and prepare audit report.
- Oversee product recall, product return authorization and ensure the implementation of quality system under GMP.
- Facilitate discussions with 3rd party customer on product specification and quality standard.
- Manage and administer the Customer Complaints Policy and Procedures.
- Approving analytical methods, SOPs and other controlled documents under GMP.
- Ensures calibration and maintenance program of the quality department is current and effective.
- Ensures Standard Operating Procedures relating to Quality Control and Quality Assurance are current and up to date.
- Follows established Standard Operating Procedures as well as company policies and procedures.
- Communicates regularly with production and other departments to effectively plan activities.
- Provide monthly and annual product quality review and propose quality improvement plan to senior management.
- Responsible to ensure self and employees directly reporting to, follow and adhere to all company work procedures, GMP’s, occupational health and safety practices, personnel policies, and complete all documentation (as required).
- Supervises and trains quality control and quality assurance staff. Handles any department employee complaints, absentee problems, or other personnel issues in accordance with company guidelines in coordination with HR.
- Must become familiar with the rules and safety programs applicable, follow prescribed health and safety procedures and participate in the process of identifying, reporting and assisting in eliminating risks to health and safety in the workplace.
- Collaborate with Director, Quality and other site quality leads in SCJ to drive regional and global quality initiatives
- Perform other tasks assigned by Director, Quality
REQUIRED EXPERIENCE YOU’LL BRING
- Bachelor’s degree in chemistry, microbiology or related subjects obtained through accredited university
- Experience working in a regulated pharmaceutical environment (e.g. FDA or Health Canada).
- Minimum of seven (7) years work experience in quality assurance, quality control and validation in a pharmaceutical manufacturing industry, cGMP environment required.
- Manufacturing background in OTC drugs, cosmetics, or similar
- Qualified Candidates must be authorized to work in the United States
PREFERRED EXPERIENCES AND SKILLS
- Strong knowledge of pharmaceutical validation requirements, including process, cleaning and computer systems validation.
- Relevant quality certification via a recognized body such as American Society for Quality is an asset
- Thorough knowledge of applicable regulatory standards as it relates to GMP / cGMP and GLP.
- Proficient knowledge of electronic systems including MS Office, Smartsheet™ and MasterControl
- The ability to multitask and manage time effectively to ensure all work streams are managed
- Emotional resilience and an ability to work under pressure with a "can do attitude"
- Ability to process a high volume of planned and un-planned work effectively
- A determination to continually develop and improve existing processes
- Strong interpersonal skills required to effectively liaise with manufacturing staff, administration staff and external contacts.
- Good verbal and written communication skills in dealing/corresponding with outside contacts and internal staff.
- Good judgement and problem-solving skills necessary when dealing with results that require modifications/resolving.
JOB REQUIREMENTS
- 40 hours per week
- Required to be “on call” after regular work hours and occasional extra hours may be required in emergency situations.
- Exempt from overtime due to supervisory nature of position.
- The position is not eligible for remote work.
- This position is not eligible for domestic or international relocation.
Inclusion & Diversity
We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.
We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization
Better Together
At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
Equal Opportunity Employer
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Accommodation Requests
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to
SCJHR@scj.com
. All qualified applicants are encouraged to apply.
