Business Office Representative Clerk

Schedule coordination is a vital role in the healthcare industry, and as part of SCA Health, you will be an integral part of our team that cares for over 1 million patients each year.

We are a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• Connecting patients to physicians in new and differentiated ways
• Pioneering a physician-led, multi-site model of practice solutions that restores physician agency
• Leading the industry in value-based payment solutions through Global 1 bundled payment convener
• Helping physicians address everything beyond surgical procedures

Responsibilities

You will provide support to the facility by performing specific or various business office functions, including:

• Scheduling surgeries in surgery template in the computer
• Handling calls from physician's office regarding scheduling patients at the surgery center
• Answering phone in a pleasant manner and dealing with physician offices and patient's needs expeditiously
• Performing pre-registration and obtaining authorization from the physician's office prior to surgery scheduled
• Maintaining log for cancelled appointments
• Completing various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed
• Maintaining clean and orderly surgery scheduling area
• Contacting patients with financial responsibility immediately and informing them of the center's payment policies
• Documenting all insurance verification and patient calls clearly in the patient's account

Qualifications

• High school diploma or equivalent required; Associate degree or equivalent preferred
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred
• The successful candidate must have the ability to work independently as well as function within a team
• Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress
• The candidate must be flexible with hours and be able to work which ever shift is to be covered