What are the responsibilities and job description for the Business Office Representative Clerk position at SCA Health?
At SCA Health, we have a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge.
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. Our team creates value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
Responsibilities
We are seeking a skilled individual to provide support to our facility by performing specific or various business office functions as assigned. These functions include:
- Scheduling surgeries in surgery template in the computer, along with pertinent information and handling calls from physician's offices regarding information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
- Answering phone in a pleasant manner and dealing with physician offices and patient needs expeditiously. Taking messages and transferring calls to other departments when necessary.
- Performing pre-registration and ensuring authorization is obtained from the physician's office prior to surgery scheduled. Completing necessary paperwork for registration and using the computer system to generate information for surgical/special procedure.
- Maintaining logs for cancelled appointments.
- Performing various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
- Maintaining a clean and orderly surgery scheduling area.
Qualifications
- High school diploma or equivalent required; Associate degree or equivalent preferred.
- Minimum three years of experience in healthcare and minimum of one-year experience in surgery scheduling procedures preferred.
- The successful candidate must have the ability to work independently as well as function within a team.
- Have a basic knowledge of surgery scheduling, receptionist, and registration responsibilities; and must possess the ability to handle stress.
We offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life, and disability insurance, and more.
