Senior Tech Project Manager

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000 professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

The Project Manager is responsible for the management of multiple, concurrent projects including the enforcement of governance processes to ensure compliance of the project process through scoping, analysis/design, implementation, and closing.  Projects vary depending on size and scope which will require flexibility of project management processes and solutions.  This role will include management of the entire project life cycle, balancing the constraints of project scope, timelines, quality, and budget.  The position will require management of risks, completion of status reports, approving deliverables and post deliverable assessment. Day to day management of project resources will be required including significant communication to project stakeholders to ensure successful project execution.  Additionally, there will be direct interaction with all levels of individuals throughout the organization as well as 3rd party vendors and consultants. 

Significant interaction with SCA Health and SMS leaders will be a requirement of this position and, therefore, this individual must be comfortable working with the highest levels of senior management.  This position requires proactiveness, willingness to learn from various business areas, and ability to make recommendations on how best to improve process and/or use technology to solve business problems. 

Accountabilities/Responsibilities: 

Project Oversight 

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. 
• Identifies resources needed and assigns individual responsibilities. 
• Effectively applies company methodology and enforces project standards. 
• Coordinates quality assurance procedures. 
• Project risks & issues management
• Ensures project documents are complete, current, and stored appropriately. 

Project Accounting  

• Develops budget, provides monthly forecasting, and overall budget management.
• Ensures timely and accurate invoicing, and monitors receivables for project. 
• Follows up with customers, as necessary, regarding unpaid invoices. 
• Assures project legal documents are completed and signed. 

Communication  

• Facilitates team and customer meetings effectively. 
• Holds regular status meetings with project team. 
• Keeps project team well informed of changes within the organization and general corporate news. 
• Effectively communicates relevant project information to superiors. 
• Resolves and/or escalates issues in a timely fashion. 
• Understands how to communicate difficult/sensitive information tactfully. 

Customer Management & Business Partnership 

• Manages day-to-day customer interaction. 
• Sets and manages customer expectations. 
• Develops lasting relationships with teammates that foster customer ties. 
• Communicates effectively with customers to identify needs and evaluate alternative business solutions. 
• Builds a knowledge base of each customer’s business, organization, and objectives.
• Ensure cadence with business team leadership to ensure alignment with business goals, strategy.

• 6-8 years hands-onproject management experience required. 
• Experience managing projects in both waterfall and agile methodologies, including Scrum and Kanban frameworks.
• Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment. 
• Proven ability to manage key stakeholders while managing competing priorities.
• Strong leadership skills including conflict/issue resolution.
• Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership.
• Ability to work effectively with project resources across multiple departments.
• Substantial experience and working knowledge of Microsoft Office, Teams, SharePoint & Project.
• ServiceNow experience is a plus.
• Microsoft Office 365 experience is a must.  Azure is a plus.

Education 

• Bachelor's degree (Engineering, Business, Org. Management, Project Management, Computer Science, or related)
• PMP Certification is highly
• Additional agile preferred certifications include:

• PMI Agile Certified Practitioner (PMI-ACP) 
• Scrum.org (PSM-I, PSPO-I)
• Scrum Alliance (CSM, CSPO) 
• Scaled Agile (SA, SSM, SP, PMPO)

Salary : $88,000 - $110,000