What are the responsibilities and job description for the Field Service Engineer Technician position at Scale Search Group?
Company Description
Basic Function:
Work with customers and/or contractor supervision to install new machines and retool
projects. Debug and start-up new machine installation and retool projects, perform service calls
on customer machines.
Job Description
Duties and Responsibilities:
Understands the work to be done (The Performance Plan) and is technically competent.
Plans his work and the work of others, to meet schedules and budgets.
Communicates the plan and progress with customer and Ingersoll.
Performs the technical work required or supervises other Ingersoll employees in the
performance of the required tasks.
Creates a good impression of Ingersoll to the customer.
Have a good image, professional, competent and efficient.
Have good appearance and proper conduct in the customer's plant.
Instructs customer in operation of installed machines.
Reports market opportunities.
Core Competencies:
Skills:
Must understand all levels of production machine equipment.
Must be able to direct other people and work with the customer.
Must be able to diagnose machine problems and make recommendations to solve them.
Verbal and written communication skills.
Must be technically competent in mechanical, electrical and hydraulic areas.
Qualifications
Education:
High school education (or GED) with specialized knowledge obtained through less than
one year education or training obtained on-the- job or through other training.
Previous completion of R&M Awareness Course required, or completion within one year
of job assignment.
Experience:
Five to ten years experience in a similar field.
Other:
Previous machine installation and service work required.
Previous supervision experience helpful.
Must be willing to travel domestic and foreign.
Additional Information
All your information will be kept confidential according to EEO guidelines.
