What are the responsibilities and job description for the Marketing and Product Operations Specialist position at SCAN and its subsidiaries?
About SCAN
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.
The Job
The Specialist will support all aspects of the Medicare Advantage product portfolio including bid submission, data mining projects and the creation of the regulatory materials and mailings. The specialist will recommend solutions and deliver the appropriate tactics within schedule and budget. This includes overseeing a variety of projects and initiatives from concept to completion.
You Will
Support quality control activities related to the Annual Regulatory Mailings, the Annual Bid Submission, benefits and bid documentation, other processes performed by the Product Development Team
Perform annual bid filing entries with the Centers for Medicare and Medicaid Services for upcoming plan benefits offering.
Support regular competitor and market analysis as needed, including: data gathering and analysis of provider networks to identify strengths and weaknesses, assessment of benefit offerings and premiums, assessment of enrollment trends and product penetration reports by specific geographic area
Colloborate the with keystakholders and manage the content workflow in the creation of the pre and post enrollment regulatory materials.
Ensure that all regulatory materials meet CMS and DHCS requirements and are completed to meet internal and regulatory timelines
Support the thorough review of all sales and marketing and member materials to ensure that all benefits are displayed and described accurately and in accordance with CMS bid filings and regulations
Support supplemental vendor management processes and initiatives including KPI's, utilization data, service escalation and Quarterly Business Review.
Responsible for fostering positive relationships with internal and external constituents, by working cross functionally and collaboratively to resolve member issues.
Acts as an initial Marketing point of contact for Department Stakeholders throughout the company (Sales, DSO, Product, Pharmacy, etc.).
Works collaboratively across multiple departments to ensure compliance of all assigned marketing programs and stays abreast of relevant regulations and current Medicare and Medicaid marketing guidelines.
Manages projects from end-to-end by applying sound project management practices including deciding on and implementing appropriate solutions for problems that arise during projects.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.
Your Qualifications
- Bachelor’s Degree in Marketing or related field preferred. A comparable combination of education/experience and/or training will be considered.
- 3 years in Marketing project management. Regulatory compliance and production expertise is strongly preferred.
- Experience marketing to the 65 segment and / or Medicare Advantage experience is strongly preferred.
- Knowledge of CMS regulations is strongly preferred.
- Must be able to handle many tasks independently and simultaneously, demonstrating excellent organizational and project management skills.
- Ability to work with minimal supervision and ability to meet deadlines consistently without sacrificing quality, required.
What's in it for you?
- Base Pay Range: $58,200.00 to $93,100.00 annually
- Work Mode: Mostly Remote
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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Salary : $58,200 - $93,100
