What are the responsibilities and job description for the IT Program Director position at SCAN Health Plan?

The Job

Lead the IT department enterprise and / or strategic program implementations and manage IT program and project managers. Evolve, maintain, and execute the SCAN IT project and program approach, organization, and execution from a leadership level. For enterprise and / or strategic programs, work with IT, business and other executive leadership to secure resources, budget, and timelines while overseeing successful implementation of programs. Coordinate activities and lead the IT project and program manager(s) for the IT Software & Services department.

You Will

Accountable lead for assigned enterprise and strategic programs for IT Enterprise Applications department. Lead the program professionally and efficiently by coordinating with business sponsors, IT leadership, business department resources, outside consultants, vendors, and project and / or functional management to successfully organize, plan, and execute these enterprise-wide strategic programs.
Drive, manage and coordinate activities throughout assigned programs to ensure program progresses on schedule and within prescribed budget. Follow IT department guidelines, protocols, tools, and processes.
Troubleshoot assigned program risks and deficiencies from a leadership perspective and identifies mitigations or solutions. Ensure implementation of the mitigation or solution with the appropriate program team resources.
Oversee assigned program needs by studying, analyzing, and evaluating historical program outcomes, such as scope, functionality, cost constraints, and business conditions. Recommend and implement approved modifications to process, resources, systems, or other applicable functions for future success of strategic programs.
Actively maintain positive relationships with SCAN IT teams, business / operational departments, and other common strategic program stakeholders by proactively coordinating information exchange, regularly keeping them informed of progress and risks, while maintaining appropriate program documentation.
Provide oversight and management of Project Management team. Ensure the quality and standards of the project management team are met and in accordance with the PMP guidelines and best practices.
Apply significant knowledge of industry trends and / or project management developments to improve service to our customers.
Effectively organize, lead, and be accountable for team and customer meetings, including executive level report outs and staff level executions and delivery updates / sessions.
Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.

Your Qualifications

Bachelor’s degree or equivalent work experience.

PMP certification preferred

8 years’ experience in Project or Program Management leadership experience in large enterprise IT environment(s) preferred.

6 years’ experience leading customer projects for a business consulting company preferred

3 years’ experience with Healthcare Payer or Provider organizations preferred

Demonstrated experience leading contracting parties or business partners required.

Demonstrated experience in project or program management in IT platform or SaaS / Cloud software vendor implementations.

Demonstrated work experience with the software development lifecycle and PMBOK project management principles.

Proven self-starter and quality-minded; takes responsibility and accountability for delivery.

Outstanding leadership and organizational skills; often assumes leadership roles in professional endeavors.

Excellent written and oral communication skills; at ease presenting to large groups of executives.

Excellent problem-solving, risk-identification, and ability to prioritize

Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals.

Possesses significant knowledge of project management principles and applies them in all appropriate endeavors.

Ability to appropriately maintain confidentiality and be on-message.

What's in it for you?

Base Pay Range : $147,900 to $236,600 annually

An annual employee bonus program

Robust Wellness Program

Generous paid-time-off (PTO)

11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

Excellent 401(k) Retirement Saving Plan with employer match

Robust employee recognition program

Tuition reimbursement

An opportunity to become part of a team that makes a difference to our members and our community every day!

Salary : $147,900 - $236,600

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