Demo

UX / Product Designer

SCAN Health Plan
Long Beach, CA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

The Job

The UX Designer is responsible for using best-in-class design methodologies to translate user stories / requirements into elegant, intuitive designs, and working with their product and engineering partners to refine and deliver them as product features. This person must be highly engaged, proactive, extremely detail-oriented, and a collaborator with exceptional digital product / design and execution skills.

You Will

  • Deliver thoughtful, effective, polished design deliverables, including generative & evaluative research, user flows, and lo / med / hi fidelity wireframes, and design metrics.
  • Contribute to the digital design vision, strategy and direction; collaborate with product and development to execute successfully
  • Work closely with insights (CXI, Data, etc.) and member-facing teams to understand constituents’ needs and behaviors, and effectively launch digital products, as well as partner with cross-functional teams to inform and influence business strategies through the consumer experience / digital lens
  • Maintain a relentless focus on driving business outcomes through extraordinary digital experiences – monitor and analyze digital product and experience performance, making data-driven decisions to optimize and improve them
  • Contribute to a culture of innovation, continuous improvement, and user-focused development
  • Participate in the digital experience prioritization process to help the design team focus on the most critical projects
  • Partner internally with stakeholders to resolve issues that arise throughout the implementation of products and services
  • Drive and operate in an agile, nimble manner with a sense of urgency; move with “enough” data / insights, foster a change / adaptive mindset culture of continuous improvement
  • Actively support the achievement of SCAN’s Vision and Goals.

Your Qualifications

  • Bachelor's degree in Design, User Experience, or related field
  • 4 years of experience as a UX or product designer working in a highly regulated, complex industry (, insurance, health-tech, banking, fintech, etc.)
  • Excellent interpersonal, communication and leadership skills, with the ability to influence partner teams and direction
  • A user-focused mindset, ensuring that digital product development meets the needs and expectations of our users
  • A collaborative spirit, aligned with SCAN’s mission (Helping Seniors Live Healthy & Independent Lives) and values
  • Demonstrated experience working on and influencing cross-functional teams
  • Experience in Medicare industry preferred
  • Excellent written and verbal communication skills.
  • Ability to work and deliver multiple projects simultaneously on tight deadlines
  • Excellent organizational and project management skills
  • Technical expertise - Advanced analytical skills
  • Communication - Good communication and interpersonal skills
  • What's in it for you?

  • Base Pay Range : $92,400 to $147,800 annually
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
  • Excellent 401(k) Retirement Saving Plan with employer match
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day!
  • Salary : $92,400 - $147,800

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