What are the responsibilities and job description for the Clinical Manager position at SCAN, Inc.?
At Iris Family Support Center, we're on a mission to strengthen family foundations across Northern Indiana. Here you'll have the chance to support children and families as they navigate the complexities of family dynamics, striving to achieve stability and harmony within their family unit.
The Clinical Manager plays a pivotal role in supporting Regions 1, 2, and 3, providing vital training, supervision, direction, and program implementation to our team of clinicians. These clinicians deliver a range of services rooted in evidence-based models to children and families at risk or impacted by child abuse and neglect. Our services encompass both prevention and intervention, emphasizing effective strategies to address complex needs.
In this leadership role, the Clinical Manager ensures program effectiveness, compliance with accreditation standards, court orders, and regulatory requirements such as those from insurance/Medicaid and the Department of Child Services. Essential to this role is proficiency in various evidence-based practices, including but not limited to Family Centered Treatment, Trauma-Focused Cognitive Behavioral Therapy, Nurturing Parenting, Parent Coordination, Domestic Violence Services, Motivational Interviewing, and best practices in family reunification.
At Iris, leadership extends beyond management responsibilities; it embodies a commitment to coaching, developing, mentoring, and guiding staff. Leaders cultivate a culture that upholds SCAN's core values, vision, and mission, fostering a supportive environment where quality service to families and children remains paramount.
Essential Functions
- Provide comprehensive oversight of clinicians to ensure the consistent delivery of high-quality services to children and families on a day-to-day basis.
- Collaborate with agency leadership to manage caseload capacities effectively, aligning with budgetary expectations and organizational priorities.
- Spearhead the implementation of robust tracking and monitoring systems to uphold program service standards, evidence-based models, accreditation requirements, and agency performance quality improvement initiatives, optimizing intervention programs.
- Actively engage in supporting staff through evaluations, development initiatives, training programs, onboarding processes, certifications/licensing procedures, and outcome evaluations.
- Ensure the provision of effective case supervision, overseeing compliance from initial assessments through treatment planning to goal achievement.
- Fulfill any additional duties as assigned, contributing to the overall effectiveness and success of the organization.
Qualifications (Core competencies, Skills & Experience)
- Demonstrate strong leadership, providing clear clinical direction.
- Foster a collaborative team environment, integrating multiple disciplines.
- Exhibit excellent organizational skills to optimize efficiency.
- Display exceptional interpersonal skills for effective communication.
- Showcase adept decision-making and problem-solving abilities.
- Effectively manage conflicts within the team or with clients.
- Implement Trauma-Informed Practice, Culturally Competent Practice, Family Preservation, and Safety principles.
- Embrace personal accountability, driving accountability within the team.
- Utilize data-driven processes to effect positive change.
- Prepare and communicate insightful reports effectively.
- Bring a minimum of 5 years of clinical oversight experience.
- Possess a valid driver’s license and safe driving record.
Physical Demands/Expected Hours of Work
- Requires flexibility in schedule, including occasional evenings and weekends.
- Ability to work under stress and manage volatile situations.
- Involves lifting files, opening filing cabinets, and occasional bending or stooping.
- May need to lift office supplies, materials, or equipment up to 25 pounds.
- Requires driving and access to reliable transportation.
- Some flexibility in hours permitted; employee must maintain full-time status with 40 hours per week.
Required Education
- Master’s degree in Social Work, Psychology, Counseling or related human service field.
- Possess Clinical Licensure in the State of Indiana: LMHC, LMFT, or LCSW
Benefits
- Comprehensive Coverage: Health, dental, and vision insurance keep you covered.
- Life & Disability Insurance: Provided by Iris for your peace of mind.
- Health Reimbursement Account (HRA): Take control of your health expenses.
- Wellness Program & Activity Tracker Reimbursement: Stay healthy and motivated.
- Team-Centered Environment: Supportive and collaborative.
- Generous Paid Time Off & Flexibility: Balance work and life effortlessly.
- 403b Retirement Plan 3% Match: Secure your financial future.
- Paid Holidays & Floating Holiday: Celebrate and relax when it suits you.
- Mileage Reimbursement: Ease your commute and travel expenses.
- Professional Development Assistance: Grow with us.
- Training & CEU Opportunities: Stay ahead in your field.
- Company-Issued Tech: Stay connected and productive.
Iris is an Equal Opportunity, Affirmative Action Employer
