What are the responsibilities and job description for the Clinical Strategy Program Manager position at SCAN?
About SCAN
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.
The Job
The Clinical Strategy Program Manager supports the SCAN Group Clinical Center of Excellence—our engine for scaling innovative solutions across the health plan and portfolio companies to advance senior longevity, independence, and access to care.
This role leads the planning and execution of clinical programs aligned with enterprise strategy, combining program management, business insight, and clinical innovation to improve outcomes while ensuring operational efficiency and financial sustainability.
You Will
Lead programs (group of projects) that are linked through common departmental or organizational goals and strategies. Articulate vision, goals and objectives for the organization, especially as it relates to the assigned program. As a self-starter drive strategic projects and ensure deliverables are aligned with the organization’s larger strategy.
Manage the execution of strategies through program design and implementation, ensuring strategic alignment with executive-level partner(s).
Partner with stakeholders to build cross functional strategy and implementation teams. Facilitate identification of program scope, manage associated project implementation, communicate progress to plan, and drive timely execution to obtain business results.
Manage multiple projects and assignments under the umbrella of the associated program (that are cross-functional and multi-disciplinary), serving in a project leadership capacity. Assemble project teams, collaborate on individual responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives/outcomes.
Ensure change management feasibility, plan and implement accordingly. Develop effective communication strategies to facilitate initiative rollout. Deliver notifications and program/project updates to affected parties. Keep internal and external stakeholders informed of progress, challenges, and barriers.
Identify and manage risks associated with individual projects and overall program, develop and implement mitigation strategies to remove barriers.
Performs PM functionalities, including documenting future state business and technical requirements, process flow diagrams, and design documents to ensure comprehensive and actionable program documentation.
Plan, monitor, and adapt program success based on outcomes. Develops and oversees policies and processes for operational efficiency and program quality.
Facilitate senior management decision making by analyzing strategic alternatives and developing recommendations.
Provide an individualized stakeholder approach resulting in a streamlined and positive stakeholder experience. Escalate issues, risks, or other appropriate information to project sponsor and other stakeholders as appropriate.
All other duties as assigned.
Your Qualifications
Bachelor's Degree or equivalent experience
PMP preferred
5 years project or program management, with an Intermediate to Advanced understanding of project management principals.
3 years’ experience within the healthcare industry, preferred.
Consulting Experience, Preferred
Clinical program design experience with familiarity with clinical program delivery.
Leadership - Skilled to develops others
Problem Solving - Good problem-solving skills
Optimizes Work Processes - Identifies and creates processes necessary to get work done
Demonstrated capability of panning for short- and long-term range goals
Moderate to strong skills in quantitative analysis, qualitative analysis, and problem-solving
Analyzing internal / intra-departmental processes
Effective verbal and written communication skills, catered to a variety of audiences at various levels
Managing competing priories and expectations across multiple stakeholders, ability to manage a variety of projects simultaneously
Effective change management
Demonstrated understanding of healthcare industry
Ability to develop and maintain positive relationships and facilitate the exchange of information across business units
What's in it for you?
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.
The Job
The Clinical Strategy Program Manager supports the SCAN Group Clinical Center of Excellence—our engine for scaling innovative solutions across the health plan and portfolio companies to advance senior longevity, independence, and access to care.
This role leads the planning and execution of clinical programs aligned with enterprise strategy, combining program management, business insight, and clinical innovation to improve outcomes while ensuring operational efficiency and financial sustainability.
You Will
Lead programs (group of projects) that are linked through common departmental or organizational goals and strategies. Articulate vision, goals and objectives for the organization, especially as it relates to the assigned program. As a self-starter drive strategic projects and ensure deliverables are aligned with the organization’s larger strategy.
Manage the execution of strategies through program design and implementation, ensuring strategic alignment with executive-level partner(s).
Partner with stakeholders to build cross functional strategy and implementation teams. Facilitate identification of program scope, manage associated project implementation, communicate progress to plan, and drive timely execution to obtain business results.
Manage multiple projects and assignments under the umbrella of the associated program (that are cross-functional and multi-disciplinary), serving in a project leadership capacity. Assemble project teams, collaborate on individual responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives/outcomes.
Ensure change management feasibility, plan and implement accordingly. Develop effective communication strategies to facilitate initiative rollout. Deliver notifications and program/project updates to affected parties. Keep internal and external stakeholders informed of progress, challenges, and barriers.
Identify and manage risks associated with individual projects and overall program, develop and implement mitigation strategies to remove barriers.
Performs PM functionalities, including documenting future state business and technical requirements, process flow diagrams, and design documents to ensure comprehensive and actionable program documentation.
Plan, monitor, and adapt program success based on outcomes. Develops and oversees policies and processes for operational efficiency and program quality.
Facilitate senior management decision making by analyzing strategic alternatives and developing recommendations.
Provide an individualized stakeholder approach resulting in a streamlined and positive stakeholder experience. Escalate issues, risks, or other appropriate information to project sponsor and other stakeholders as appropriate.
All other duties as assigned.
Your Qualifications
Bachelor's Degree or equivalent experience
PMP preferred
5 years project or program management, with an Intermediate to Advanced understanding of project management principals.
3 years’ experience within the healthcare industry, preferred.
Consulting Experience, Preferred
Clinical program design experience with familiarity with clinical program delivery.
Leadership - Skilled to develops others
Problem Solving - Good problem-solving skills
Optimizes Work Processes - Identifies and creates processes necessary to get work done
Demonstrated capability of panning for short- and long-term range goals
Moderate to strong skills in quantitative analysis, qualitative analysis, and problem-solving
Analyzing internal / intra-departmental processes
Effective verbal and written communication skills, catered to a variety of audiences at various levels
Managing competing priories and expectations across multiple stakeholders, ability to manage a variety of projects simultaneously
Effective change management
Demonstrated understanding of healthcare industry
Ability to develop and maintain positive relationships and facilitate the exchange of information across business units
What's in it for you?
- Base salary range (pay band): $92,400 to $147,800 per year
- Internal title - Program Manager
- Work Mode - Mostly Remote
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Salary : $92,400 - $147,800
