Marketing Operations Manager

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Manager, Marketing Operations contributes to marketing department efficiency and effectiveness by identifying and executing process improvement initiatives. The Regulated Communications team reports to the Manager, who is responsible for ensuring that that all annual benefit and selling materials are delivered within schedule and budget. This includes playing a key role in overseeing the process for content development, compliance, design and production.

You Will

Plans and executes a wide range of marketing operations projects in support of the annual business plan.

Optimizes operational processes in the Marketing Dept., including developing and enforcing appropriate systems, policies, and procedures by applying process improvement and project management expertise.

Manages the Regulated Communications team by communicating job expectations, planning, monitoring, and appraising job results, and by counseling and coaching employees.

Oversees the annual regulated and selling materials project by providing direction to team members and managing external vendor relationships. This includes process documentation and the annual after action review process.

Is accountable for the Regulated Communications department budget by providing oversight of monthly accruals and reconciliation and reporting the current budget state and raising issues that impact the budget.

Oversees the operations of material distribution for regulated materials, member mailings and Sales and Marketing Materials to the Sales Channel.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Supervises / Manages Others (i.e. hires, performance reviews, corrective action, etc.)

All other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience
• 3-5 years' experience in marketing project management in healthcare setting.
• 2-3 years of previous management experience required.
• Management skills.
• Project management skills.
• Oral and written communication skills.
• Strong verbal and written communication skills required.
• Good problem-solving skills
• Good communication and interpersonal skills

What's in it for you?

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $106,200 - $169,900