What are the responsibilities and job description for the Body Shop Estimator position at Scarlett's Collision Center llc?
Job Overview
We are seeking a detail-oriented and customer-focused Body Shop Estimator to join our team. In this role, you will be responsible for assessing vehicle damage, preparing accurate estimates for repairs, and providing exceptional service to our customers. The ideal candidate will possess strong knowledge of auto body repair processes and have excellent communication skills to effectively interact with Insurance companies, clients and team members.
Duties
- Evaluate damaged vehicles and determine the necessary repairs required.
- Prepare detailed estimates for repair costs, including labor and parts.
- Communicate effectively with customers regarding repair options and timelines.
- Utilize auto service management software to document estimates and track progress.
- Collaborate with technicians to ensure accuracy in the assessment of repairs.
- Upsell additional services when appropriate to enhance customer satisfaction.
- Handle cash transactions and maintain accurate records of payments received.
- Provide outstanding customer service throughout the repair process, addressing any concerns or questions promptly.
- Stay updated on industry trends and advancements in automotive repair techniques.
Experience
- Proven experience in auto body repair or automotive service management is preferred.
- Strong understanding of automotive sales processes and customer service best practices.
- Familiarity with cash handling procedures and financial transactions within an automotive setting.
- Ability to align technical knowledge with effective communication skills to explain complex repairs to customers clearly.
- Previous experience in upselling services or products within an automotive environment is a plus.
If you are passionate about the automotive industry and have a keen eye for detail, we encourage you to apply for this exciting opportunity as a Body Shop Estimator!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Crossville, TN 38555 (Required)
Ability to Relocate:
- Crossville, TN 38555: Relocate before starting work (Preferred)
Work Location: In person
Salary : $45,000 - $55,000