What are the responsibilities and job description for the IT Field Technician I position at SCD Information Technology?
SCD Information Technology is currently seeking a Full- time IT Field Support Technician.
Hours : Mon-Fri 8 : 30 am - 5 : 00 pm Reports to : Commercial Services Director
The IT Field Technician 1 will use his / her vehicle to provide on-site IT consulting and support services at multiple locations for our client. Client locations : from DC and Northern VA.
Mileage will be reimbursed at the current IRS rate.
General Responsibilities :
The Technician will :
- Provide on-site desktop support services for preventative, predictive, and remedial hardware / software maintenance on technology assets following Standard Operating Procedures (SOP’s).
- Perform hands-on fixes at several levels, including installing and upgrading hardware & software, implementing file backups, and configuring systems and applications.
- Assist senior technicians with desktop and network equipment deployments.
- Ensure proper computer operations so that end users can accomplish organizational tasks.
- Resolve technical issues with the use of diagnostics.
- Provide hands-on help at the appropriate level to customers.
- Be Required to attain CompTIA A Certification within 6 months of hire.
Qualifications :
The ideal candidate must have :
Nice to have :
SCD Benefits :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $500 - $5,000
