What are the responsibilities and job description for the Restaurant Manager position at SCE Partners LLC?
Job Description
Job Description
POSITION SUMMARY
Responsible for front of the house food services and functions of the assigned food service outlets, including monitoring of the budget, and staffing issues. Participates in Team Member development, assists in establishing department standards, guidelines and objectives while helping to maintain the internal control measures necessary for operational efficiency.
GENERAL ACCOUNTABILITIES
The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.
- Supervise, motivate, and encourage the staff to openly communicate their suggestions, problems and needs.
- Prepares Team Member schedules to ensure the proper staffing level for service and labor control.
- Interview, hire, supervise and evaluate assigned personnel; determine work performance standards; provide for staff training, work with Team Members to correct deficiencies; implement corrective action and termination procedures.
- Evaluate performance of the restaurant by monitoring guest satisfaction and building guest relations.
- Investigate and resolve Guest complaints and concerns.
- Conduct inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets and guest and Team Member safety.
- Work with the Beverage Manager to develop creative cocktails and manage wine and beverage menus.
- Oversee the inventory process and effectively manage related costs.
- Actively promote guest satisfaction and repeat business by maintaining contact with kitchen staff, management, serving staff and guests to ensure that dining details are handled properly, and guest concerns are addressed in a timely and mutually satisfactory manner.
- Maintain a well-groomed, neat and clean appearance.
- Perform other related duties as may be assigned.
WORKING CONDITIONS / ESSENTIAL FUNCTIONS
Must have ability to :
JOB QUALIFICATIONS
Knowledge of the hospitality industry and strong public relations skills required. Knowledge of and experience with restaurant operations in a multi- venue or casino environment. These skills and abilities are typically acquired through the completion of a related college degree, as well as through eight years of restaurant experience in a multi-venue or casino environment with at least three years in a management capacity.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations :
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