GSMR Chief Dispatcher

Division/Department: Operations

Job Title: Chief Dispatcher

Reports To: Operations Manager & Trainmaster

Type of position: Non-Exempt / Hourly

Employee Classification: Regular

Location: Bryson City Main office

Compensation: $20-25 hr.

Job Summary: Schedule and dispatch work crews, equipment and service vehicles for conveyance of materials, freight or passengers.

Benefits Offered: The Great Smoky Mountains Railroad offers a comprehensive Medical/Rx, dental and vision package with company-funded H.S.A. (for qualified employees), Life/AD&D Insurance, Long/Short Term Disability coverage, a 401K with company-match and a generous PTO plan. SHA and Pass Exchange program for complimentary admission to area attractions.

Essential Duties and Responsibilities:

• Manage safe and efficient movement of trains and MOW equipment while on GSMR trackage.
• Create and transmit mandatory directives.
• Coordinate all equipment movements between yard limits.
• Record required data to meet FRA and Company regulations.
• Coordinate train consist between crews and depot.
• Issue track warrants and bulletins. to ensure safety of all track-related movements.
• Compliance with GSMR procedures, safety and operating rules.
• Work with other departments as part of a team.
• Other duties as requested.

Work Environment:

• Work on and off the train in varied terrain in all weather during both daylight and dark hours.
• Work with mechanical shop setting and railyard during maintenance of locomotives, passenger’s cars, MOW equipment, etc.
• Varied schedule throughout the year dictated by train schedule and maintenance operations.

Education, Skill and Work Experience Requirements:

• Minimum of 5 years’ experience as a train dispatcher
• Ability to communicate effectively in both written and spoken English.
• Must have a valid North Carolina driver’s license.
• Available to work nights, days weekends and some holidays.
• Must possess organizational skills with ability to multi-task while prioritizing workload with practical, flexible and innovative approach to work.
• Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
• Pre-Employment & Random Drug Testing program in compliance with company policy.
• Take & Pass GCOR Rules Test.
• Computer experience including Teams, Word, Outlook, and Excel.