What are the responsibilities and job description for the Front Desk Associate / Inside Sales / Dog Wellness Ambassador position at Scenthound Houston, TX?
Job Description
Job Description
Benefits :
Employee discounts
Paid time off
Training & development
401(k)
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Company Overview :
Scenthound is a leading provider of dog hygiene and grooming services, dedicated to keeping dogs clean, healthy, and happy. Our mission is to improve the lives of dogs and their owners by offering a specialized and essential service that ensures dogs look and feel their best. We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Manager / Inside Sales Rep.
Position Overview :
The Front Desk & Sales Associate is a key position at Scenthound Meyerland / River Oaks, focused on selling memberships while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products. This position has huge opportunity for growth while bringing fulfillment in your career. Most importantly, you get to love on every pup that walks through our doors!
Key Responsibilities :
Client Follow-Up : Reach out to existing clients to schedule regular appointments for dog hygiene and grooming services, ensuring their pets' needs are met.
Prospect Engagement : Contact potential clients who have shown interest in our services, providing them with information and booking appointments.
Sales Expertise : Utilize your sales skills to sell membership packages, upsell and cross-sell additional services and products to clients.
Customer Satisfaction : Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and maintaining strong client relationships.
Database Management : Maintain accurate client records and appointment schedules.
Collaboration : Work closely with our grooming, hygiene, and management teams to coordinate appointments and provide a seamless customer experience.
Qualifications :
Proven experience in sales and / or inside sales, preferably in a customer service-oriented industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Passion for dogs and a genuine desire to improve their well-being.
Ability to work in a fast-paced environment and adapt to changing priorities.
Ability to multi-task.
Ability to connect with customers (both canine and human!)
Proficiency with CRM software and Microsoft Office Suite.
Self-motivated and able to work independently as well as part of a team.
Prior dog experience is a plus!
Benefits :
Competitive wage with performance-based incentives.
Base hourly rate in addition to the shared tip pool.
Opportunities for career growth and advancement within the company.
Employee discounts on Scenthound services.
Complimentary monthly service for your pup.
A positive and supportive team environment.
The chance to make a meaningful impact on the lives of dogs and their owners.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Front Desk Associate / Inside Sales / Dog Wellness Ambassador?
Sign up to receive alerts about other jobs on the Front Desk Associate / Inside Sales / Dog Wellness Ambassador career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Front Desk Associate / Inside Sales / Dog Wellness Ambassador jobs in the Houston, TX area that may be a better fit.
We don't have any other Front Desk Associate / Inside Sales / Dog Wellness Ambassador jobs in the Houston, TX area right now.
