What are the responsibilities and job description for the General Manager position at Scenthound Spanish Fork, UT?
Job Description
Job Description
Benefits :
Bonus based on performance
Competitive salary
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Perks and Benefits :
Direct career growth path to Regional or Area Management positions and additional options
Competitive salary pay, plus tips & performance bonuses
Merit-based pay increases
Paid Vacation
Complimentary service membership & dog hygiene care access
About the Position :
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires :
Management experience
Customer service experience (retail, restaurant)
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For :
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs : Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, Membership Growth, etc.
Tasks :
Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for the Scenter employees
Drive employee development through leadership, training, and performance reviews
Uphold quality standards through hands-on participation, employee audits, and training
Promptly and accurately communicate information from upper management to your team
Identify when / where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
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