What are the responsibilities and job description for the Store Manager position at Scenthound Sunset Mall, OR?
Job Description
Job Description
Benefits :Perks and Benefits :
- Direct career growth path to Regional or Area Management positions and additional options
- Salary performance bonuses
- Medical, dental, and vision insurance benefits - Full Time employees only
- 401k contribution with up to 4% match after the first year of employment. - Full time employees only
- Merit-based pay increases
- Paid Vacation and Sick Time
- Complimentary service membership for one dog.
- Management experience
- Customer service experience (retail, restaurant)
- Strength to lift up to 70 pounds; stamina to stand for long periods of time
- Reliable transportation
- Willingness to work in a smoke-free environment
- Drive membership sales through health and wellness education
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the Scenter employees
- Drive employee development through leadership, training, and performance reviews
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when / where help is needed and provide assistance to keep Scenter on schedule
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; Resolve customer concerns
- Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
- Effective communication with team members and dog parents
- Leadership, coaching, mentorship
- Recruiting, hiring, and creating a happy and effective team
- Problem-solving
- Attention to detail
- Time-management ability to make an efficient schedule
- Computer / technology proficiency
- Accountability; hold oneself and others to a high quality of services
- WE ARE OPENING MULTIPLE LOCATIONS
About the Position :
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires :
Who We Are Looking For :
We are searching for a confident manager who leads with integrity, honesty, loyalty and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs : Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, Churn etc.
Tasks :
Skills and Abilities :
