What are the responsibilities and job description for the Dog Wellness Advocate position at Scenthound?
Perks and Benefits :
Direct career growth path to Management positions (Assistant Manager, Manager) and additional options
Competitive hourly base pay, plus tips
Merit-based pay increases
Complimentary service membership
About the Position :
The Dog Wellness Advocate is a key position at Scenthound, focused on customer retention while providing exceptional service to every client. A successful Dog Wellness Advocate is outgoing, self-motivated, detail-oriented, a great multi-tasker and a compassionate dog lover!
This position requires :
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer / Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For :
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Dog Wellness Advocate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks :
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
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