What are the responsibilities and job description for the eCommerce Merchandising Operations Specialist position at Scentiment?
Company Overview:
Scentiment is the fastest growing fragrance brand in the ecommerce space, we are on a mission to democratize luxury fragrances for the masses. With a commitment to delivering exceptional customer experiences, we have established ourselves as a trusted brand known for quality and reliability.
Job Summary:
We're seeking an experienced eCommerce Merchandising Operations Specialist to support our online merchandising and marketing efforts across Shopify, Amazon, and Walmart platforms. The successful candidate will have a strong background in eCommerce operations, with a focus on driving sales growth, improving customer experience, and enhancing merchandising efficiency.
Key Responsibilities:
- Support online merchandising and marketing activities by setting up and maintaining promotional pages on Shopify and Amazon
- Partner with Merchandising & Marketing teams to execute promotions and optimize product listings
- Continuously improve online promotional experience using website enhancements, customer feedback, sales data, and site metrics
- Develop expertise in internal merchandising and web systems to troubleshoot issues and optimize processes
- Execute website banners and maintain product taxonomy to ensure consistent customer experience
- Support merchandising strategy and maximize sales potential using website merchandising tools (Cross Sells, Upsells, Substitutes)
- Manage FBA inventory and ensure accurate product listings on Amazon
- Analyze sales data and market trends to identify opportunities for growth and improvement
- Ensure compliance with platform policies and requirements
Manage new product launches by:
- Creating listings on Shopify, inventory management systems, Amazon, and Walmart
- Uploading key content and information for each product, optimized for SEO
- Coordinating with marketing teams for each product launch
Requirements:
- 3 years of experience in eCommerce operations, merchandising, or marketing
- Strong knowledge of Shopify, Amazon, and Walmart platforms, including product listing and FBA inventory management
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and prioritize tasks effectively
- Experience with data analysis and performance reporting
- Experience with eCommerce software and tools (e.g. Finale Inventory, Netsuite, Jungle Scout etc.)
f you're a detail-oriented and analytical eCommerce professional with a passion for merchandising and customer experience, we'd love to hear from you
