What are the responsibilities and job description for the Service Account Manager position at Scg Mechanical Lp?
Way Mechanical is one of the nations largest and most experienced mechanical contractors, specializing in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Our services span the Southeast with office locations in San Antonio, Austin, Dallas, Nashville, Charlotte, Raleigh, and headquartered in Houston. We are seeking a Service Account Manager to join our team
Responsibilities:
- Operations
- Accounting and Administration.
- Supervise performance of appointed mechanical service field staff.
- Continually develop qualified maintenance/service and retrofit prospects to ensure consistent flow of business, maintain good will of current sources and accounts through periodic call-back and entertain clients as required.
- Prepare itinerary, make calls and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
- Review work order sales by invoice detail.
- Review financial statements on a regular basis. Monitor job cost, budget and overhead. Report on differences between forecast and actual results.
- Organize relevant technical date, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
- Conduct Field staff performance appraisals.
- Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.
Physical Requirements:
Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.
Company Benefits:
- Weekly Pay
- Referral Bonuses
- Free Lunch on Fridays!
- Health Benefits
- 401K
- Profit Sharing
- Company phone
- 7 Days of Holiday Pay