What are the responsibilities and job description for the Field Service Engineer (UT, AZ) position at Schaeffler Group?
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Job Overview
We are currently seeking a Field Service Engineer (FSE) to support our industrial aftermarket sales and service of bearings, maintenance tools and condition monitoring products. Primary territory responsibility : AZ, NM, UT, WY, NV, MT. Candidates must reside near Salt Lake City, UT or Phoenix, AZ.
Your Key Responsibilities
- Foster positive relationships with Schaeffler customers by delivering high-quality support and service.
- Serve as the first line of technical support for customers and the sales team, ensuring swift resolution of inquiries.
- Troubleshoot and resolve application and equipment issues efficiently to minimize downtime.
- Conduct technical training on bearing reliability, installation procedures, lubrication, and product offerings.
- Perform on-site bearing inspections and failure analysis, providing detailed reports to customers.
- Assist customers with the proper techniques for bearing mounting and dismounting to ensure optimal performance.
- Be available for on-site support during maintenance shutdowns, providing hands-on assistance when needed.
- Actively support Schaeffler product sales, including bearings, tools, lubrication systems, and condition monitoring equipment, as part of the field team.
- Gather and document critical customer bearing and application data, sharing insights with the Schaeffler Industrial sales group, Industry Managers, and Product Line Managers.
- Deliver value-added services that result in documented cost savings for customers, enhancing their overall experience with Schaeffler products.
- Leverage product and industry expertise to effectively present product features tailored to solve specific application challenges.
Your Qualifications
Required :
Physical :
Our Offering
See all of our benefits at :
Schaeffler Benefits
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
www.schaeffler.com / careers
Your contact
Schaeffler Group USA Inc.
Jason Gould
Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.
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