What are the responsibilities and job description for the BMW / MINI Salesperson position at SCHARMACH ENTERPRISES INC?
A unique opportunity to work out of our Tacoma MINI Location. As a Client Advisor at Scharmach Automotive Group, you will guide customers through the vehicle purchasing process with professionalism and expertise. Your role involves understanding customer needs, recommending appropriate vehicle options, and providing an exceptional experience that fosters trust and satisfaction.
Key Responsibilities:
Greet customers in a friendly and professional manner, building rapport and understanding their vehicle needs.
Assist customers in selecting vehicles that align with their preferences, needs, and budget.
Provide detailed information about vehicle features, benefits, and available financing options.
Conduct test drives and demonstrate vehicle performance and features.
Maintain a thorough understanding of dealership inventory, including new and pre-owned vehicles.
Collaborate with the sales and finance teams to ensure a smooth transaction process.
Follow up with customers post-sale to ensure satisfaction and maintain ongoing relationships.
Meet or exceed individual and team sales targets while upholding dealership standards for customer service.
Stay informed about manufacturer updates, promotions, and competitive market trends.
Maintain accurate records of customer interactions and transactions in the dealership CRM system.
Qualifications:
High school diploma or equivalent; additional education or training in sales or customer service is a plus.
Previous experience in automotive sales or customer service is preferred but not required.
Strong communication, negotiation, and interpersonal skills.
Ability to build trust and rapport with customers in a professional manner.
Self-motivated with a strong work ethic and a commitment to achieving goals.
Proficiency in using CRM systems and other sales tools.
Valid Washington State drivers license with a clean driving record.
Flexible availability, including evenings and weekends.
Equal Opportunity Statement:
Scharmach Automotive Group is an equal opportunity employer. We are dedicated to fostering an inclusive and supportive workplace. Reasonable accommodations will be provided for qualified individuals with disabilities to perform the essential functions of this role.
