Accounts Receivable and Collections Specialist

Description

Do you like to talk on the phone? Can you handle difficult conversations? Manage a boatload of details? Are you a problem solver? Can you own your world with minimal supervision? If so, we'd love to talk to you about our Accounts Receivable and Collections position!

Lawn and Pest Solutions Inc., the parent company of Schendel Lawn & Landscape and Green Pest Solutions, is looking for a high energy, people-and-fun-loving person to bill customers and then make sure our customers pay us after we fulfill our high-expectation promises to them. This full-time position is located in our Topeka office.

We are looking for someone:

• Who can identify and assess customer needs and take action to resolve the same business day.
• Who is an advocate for exceptional customer care and goes the extra mile to achieve customer satisfaction.
• Who can answer customer questions about billing and resolve billing issues to customer satisfaction.
• Who can manage the many requirements of commercial customers to facilitate billing and meet their QA requirements.
• Who can manage all customer billing (1200 invoices per month)
• Who can complete all collection activities (phone calls, emails, etc.)
• Who can regularly review tickets and customer data to ensure correct billing.
• Who will be a resource to help others use software correctly so customers are billed correctly.
• Who is willing to help with unlimited administrative projects to assist other teams and to create future efficiencies.

Qualifications

Ideal candidates for this position will have:

• Contagious enthusiasm rooted in an exceptionally positive can-do attitude.
• An innate desire to help our customers and co-workers.
• The desire to always look for ways to do things better or more efficiently.
• An outrageous sense of urgency to get things done. 
• A functional understanding of Microsoft Outlook and can email professionally.
• The ability to learn software quickly and roll with the many changes we make in how we use the software.
• The ability to figure out the best course of action for the customer without a great deal of guidance. 
• The ability to master the details. The details in our line of business affect our customers, so we must enter all data into the system correctly.
• The desire to work with customers over the phone to solve problems and will be able to have difficult conversations to collect money owed for services completed. 

This full-time position offers full benefits and great growth opportunities. Lawn & Pest Solutions offers competitive salaries, 401k with company matching, medical insurance, paid time off, paid holidays, profit sharing bonuses, referral bonuses, and more.

Lawn & Pest Solutions Inc. is an equal opportunity employer.

Salary : $40,000 - $45,000