What are the responsibilities and job description for the Air Import Manager II position at Schenker & Co AG?
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.) :
- Manage daily import customs transactions in accordance with regulation guidelines and company policy
- Develop, implement and maintain procedures for import departments
- Establish internal controls for profitable margin accounts, short sales and options
- Research and resolve customer complaints on import service and operational issues
- Assist sales department acquire new accounts
- Ensure accurate and timely service to avoid penalties
- Ensure accurate and timely billing of all customers
- Ensure a safe working environment through consistent practice of safety programs and procedures
- Select and place staff, ensure staff training and define specific job assignments
- Manage staff performance to ensure required levels of productivity and organizational objectives are met
