What are the responsibilities and job description for the Office Manager position at Scherzinger Pest Control?
Are you a skilled leader with a passion for organization, teamwork, and delivering excellent customer service? Join our team as the Office Manager at Scherzinger Pest Control, a trusted, family-owned pest control business dedicated to serving our local community.
About Us
We’ve been providing reliable and high-quality pest control services for over 90 years and pride ourselves on creating a friendly, family-first atmosphere for both our customers and employees. We’re growing, and we’re looking for an Office Manager to oversee our call center and administrative team, ensuring smooth daily operations.
Key Responsibilities
As our Office Manager, you’ll play a crucial role in keeping our office running efficiently. Responsibilities include :
- Leading and managing the call center and administrative staff to ensure excellent customer service and smooth workflows.
- Overseeing scheduling, dispatching, and customer inquiries to optimize operational efficiency.
- Training, mentoring, and developing staff to meet performance goals.
- Ensuring adherence to company policies, procedures, and service standards.
- Managing administrative tasks such as invoicing, reporting, and record-keeping.
- Monitoring performance metrics and implementing improvements to increase productivity and customer satisfaction.
- Handling employee schedules, conducting regular team meetings, and fostering a positive work environment.
What We’re Looking For
The ideal candidate will :
Why Join Us?