What are the responsibilities and job description for the Lead Medical Assistant position at Schlessinger Eye & Face?
We are seeking a full-time Medical Assistant to join our dynamic team and lead our team of Medical Assistants/Technicians. This role would mainly consist of clinical duties but will require some flexibility to perform front office tasks as well (see below).
The ideal candidate would possess several years of experience as a medical assistant within a surgical practice and strong leadership skills. They would work well under pressure, maintain a positive attitude, and adapt easily to changes in their environment. The individual would be detail oriented and able to perform the functions of this role with a high degree of accuracy. They would be customer service oriented with a friendly, cheerful demeanor.
Essential functions of this role:
- Greet patients, capture their images, workup patients and accurately document their medical history, chief complaint, and history of present illness in the EMR.
- Support physicians throughout the patient visit and document pertinent visit information such as diagnosis and plan in the patient’s chart.
- Assist the physicians with examinations and procedures by handing them instruments and supplies.
- Discuss products and services with patients, providing thorough education and support.
- Explain pre and post procedures instructions to patients.
- Prepare treatment rooms for patient examinations.
- Collect tissue or laboratory specimens, log and prepare them for testing.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Assist providers during aesthetic and medical procedures.
- Change dressings on wounds and assist with suture removal.
- Collect payment information and process payments for products and services.
- Manage patient flow and direct fellow team members to ensure efficiency.
- Communicate with the senior leadership team about patient or staffing issues.
- Assist front office staff with patient phone calls by filtering clinical questions as needed.
- Assist front office staff with obtaining procedure authorization as needed.
Competencies
- Knowledge of electronic medical record and practice management systems
- Knowledge of medical terminology
- Knowledge of medical office safety, cleanliness and infection control policies and regulations
- Knowledge of medical office equipment use and maintenance
- Communication – Ability to communicate effectively verbally and in writing
- Computer Skills – Proficient ability to use a computer and electronic medical record
- Confidentiality – Maintain patient, team member and employer confidentiality
- Compliance with all HIPAA regulations
Preferred education and experience
- CMA certification and Medical Assisting experience
- Plastic surgery, Ophthalmology, or Dermatology experience
- Experience assisting in minor/surgical procedures
Affirmative Action/EEO statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Medical Specialty:
- Ophthalmology
- Plastic Surgery
- Surgery
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical Assistant: 1 year (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
Ability to Commute:
- Woodbury, NY 11797 (Required)
Ability to Relocate:
- Woodbury, NY 11797: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $28