What are the responsibilities and job description for the Technical Lead, Informatica MDM position at Schneider Electric Gruppe?
Job Title
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Tech Lead Informatica MDM
Job Description
As part of the End to End Digital Customer Relationships, Installed base tracking has become one of the key pillars to grow drastically Services revenues : both field services and digital services.
Schneider Electric is looking for an experienced Installed Base run and user support resource to join our Installed Base Team.
IB360 is the central data platform where all the product asset data that we track is collected, qualified, consolidated, and exposed.
Your main responsibilities will be :
Platform management :
Design and implement MDM and IDQ solutions, including data models, data integration, data quality, data governance, and data security.
Define and enforce data governance policies, standards, and procedures to ensure data accuracy, consistency, and compliance with regulatory requirements.
Lead the evaluation, selection, and implementation of MDM and IDQ tools and technologies, considering scalability, performance, and integration capabilities.
Provide technical expertise and guidance to development teams in the design and implementation of MDM and IDQ solutions, ensuring best practices are followed.
Ensure proactively that the IB data are properly running from and to all connected platforms for IB data. Monitor system performance, oversee troubleshooting, and lead resolution of service issues.
Work closely with product delivery teams to align maintenance activities with ongoing development and release cycles.
Documentation :
Maintain comprehensive documentation for all service processes and incidents.
Responsible for diagnosing problems through discussion with users, which includes troubleshooting, fault rectification, and problem escalation if it affects 3rd party platforms and other support teams. Keep the product team informed of monthly progress on service KPIs and performance reports.
Provide effective and timely resolution of user's problems, queries, or complaints. Communicate effectively with stakeholders regarding service status and issues.
Qualifications
Qualifications / Technical Skills
Bachelor’s degree in computer science or equivalent (technical background required)
Deep expertise in one or more of the following Informatica Cloud modules : Business 360 Console, Customer 360, Data Profiling, Data Quality, Multidomain MDM, Product 360, Reference 360, Supplier 360, and Operational Insights.
Experience in ActiveVOS workflow development and customization.
Experience in MDM hub development on all components (cleanse, security, Packages / Queries, Hierarchy Management, etc).
Experience in Business Entity Services - External Calls development.
Experience in configuring the MDM File Import process.
Experience with IDQ, ID, HM, RDM, Power center, ETL, Linux, shell scripting, PL / SQL.
Significant Experience in Informatica SaaS MDM.
Strong understanding of software development life cycles and agile methodologies.
Skills
Fluent English communication skills (written & spoken) is required due to the nature of this position sitting on a global team.
Excellent problem-solving and analytical skills.
Effective communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Familiarity with service management tools and practices.
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