Field Service Representative - Fort Wayne, IN

Great people make Schneider Electric a great company.

Schneider’s ASCO Field Service Representative play an impactful role within the organization. They provide preventative maintenance and repair services on customer-owned ASCO equipment, they deliver high quality service and customer satisfaction and are productive and valued members of their team in a variety of dynamic customer environments. They are problem solvers. They are customer focused.  They are passionate about the work they do. They are the future of Schneider Electric!  Is this you?

We are proud to offer all Field Service Technicians with direct product training and training on all digital and physical tools associated with their work.  Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. 

This opportunity is a home-based flexible work schedule with 40-hour guarantee ( Overtime).

This Field Service Technician position will be within our U.S. Services business, specifically our ASCO team. This team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

As an ASCO Field Service Technician, a typical day for you may include:

• Maintenance and repair of Automatic Transfer Switches (ATS) 
• Service administration and reporting which may include: service order generation, performance and maintenance of annual inventory review and identification of replacement parts, completion of inventory safety audit
• Executing installation, maintenance and repair on customer installed base, in a specific delimited know-how.

And on some days you may even:

• Receive and participate in job training for ATS maintenance, ATS troubleshooting and repair, and ATS startups
• Identify new opportunities while attending customer sites to promote Services growth.
• Determine when products should be upgraded or replaced

This may be the next step in your career journey if you have:

• Job related military service (e.g., Naval Nuclear Electricians Mate or Air Force Power Production Technician) Technical School Certification or directly related field experience with Automatic Transfer Switches, Power Control Systems, or other low and medium voltage power applications
• Basic understanding of mechanical and electrical systems and components, as well as, a fundamental understanding of the tools and processes required to complete system maintenance and repair activities.
• Ability to read and interpret electrical schematic drawings as well as read and understand electrical one-line diagrams 
• Ability to use appropriate test equipment to troubleshoot and diagnose problems with Automatic Transfer Switches 
• Availability to work nights, weekends, and holidays, as needed and can travel, sometimes outside of assigned territory, including occasional overnight stays, as necessary.
• Proof of certifications or have the willingness to complete: CPR/First Aid/AED training, PPE training
• Basic ATS knowledge, understanding of the sequence of operation and elementary diagram 
• Understanding of a one-line diagram 
• Ability to independently perform startup on all ASCO ATS models, excluding closed transition, soft load, and medium voltage (MV). 
• Ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades 
• Valid driver’s license 
• Movement of service equipment weighing up to 50 pounds, in both an indoor and outdoor environment. 

What we have for you:

You’ll feel the warm welcome at Schneider Electric with a unique, team-focused orientation and 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA    

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
12% organic growth
135 000 employees in 100 countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.