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Industrial CX Expert

Schneider Electric
Forest, CA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 3/27/2025
Key Responsibilities
- Consolidate, analyze, and determine customer pain-points and key drivers
- Develop and implement action plans to improve Customer Satisfaction and Perception
- Provide monthly, quarterly, and annual reports for management review and operational direction
- Collaborate with cross-functional teams to align to global and divisional objectives
- Lead global Continuous Improvement projects on CX in collaboration with other businesses

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