What are the responsibilities and job description for the Quality Assurance Manager position at Schneider Electric?
Company Overview
Schneider Electric is a leading global company in the field of energy management and automation. We strive to create a better world by making sustainable choices accessible to everyone, everywhere.
Job Description
The Quality & Customer Satisfaction Manager will be responsible for providing leadership and collaboration for quality and customer satisfaction, as well as building the quality policy and culture of our sites. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfaction.
Key Responsibilities:
- Lead Quality and the Customer Experience in the Distribution Center
- Manage and mentor a team.
- Be the Voice of the Customer
Required Skills and Qualifications
We are looking for an innovative, dynamic, and creative Quality Manager who has:
- Bachelor of Science in Engineering (Mechanical, Electrical, Electronic or Industrial Engineer)
- 5 years of experience in a Quality role
- Experience in logistics operations
- Experience in driving improvement through problem-solving methodologies such as 8D
- Process robustness experience (PFMEA)
- Customer Oriented mindset
- Project Management skills
- Strong communication and influencing skills
- Experience with managing people
- Strong Analytical skills
- Change management skills
- Lean Six Sigma certification
- Experience with ISO methodologies and practices
- Experience on Quality fundamentals and Quality basics from automotive
- Basic knowledge of APQP (Advance Product Quality Planning)
- Basic knowledge with IATF 16949
- Experience with Preventive actions (Poka Yoke and Jidoka)
