Sr. Performance Assurance Consultant

The role of the Sr. Performance Assurance Consultant works to ensure a positive experience for the
client by developing and managing our deliverables. In this role you will perform the daily operations of
the project plan for each client, troubleshoot and resolve controls issues associated with HVAC
equipment, and be the primary point of contact for the client. You will play a key role in ensuring the
success of the performance guarantee and resolving various issues along the way.

Character Requirements:
Integrity: being above board in all internal & external relationships
Decisiveness: can sort through information and make appropriate and timely decisions
Initiative: recognizes opportunity and action without being asked
Diligence: energized by being diligent in meeting deadlines and completing tasks on time
Thoroughness: pays close attention to detail and produces accurate work in a timely fashion
Responsibility: understands expectations and follows through in accomplishing them

Position responsibilities:
• Diagnose complex system problems for clients
• Lead, manage, complete, and delegate tasks specific to the assigned clients to ensure each
client is served with excellence and sees the value being delivered
• Manage flow of information between client and Energy Bureau and ensure effective
communication of client goals, objectives, and schedules
• Ensure timeliness and accuracy of savings reporting for assigned projects
• Verify performance and sustained operation of Energy Conservation Measures
• Works with engineers, designers and technicians to effectively develop recommendations to
resolve problems
• Perform site service when required
• Design Monitoring plans to remotely monitor BAS systems
• Help clients with any BAS operations, software, networking problems
• Provide Energy Management guidance to clients
• Specify and estimate hardware\software adds, change orders, and problem solutions
• Provide ongoing client training, both formal and informal

Essential skills and qualifications:
• Bachelor of Science or Engineering degree preferred, along with a minimum of 5 years’
experience in service industry with direct customer-interface experience either in sales or client
relationship, or equivalent experience
• Building Automation System experience with understanding of operator knowledge, drawing
package understanding, sequence understandings, operational intent, and troubleshooting
• Understanding of and proficient in project management skills
• Excellent time management and organization skills
• Proficient computer experience in Microsoft Office Products particularly Excel, Word, and
PowerPoint
• Proficient using task management programs
• Excellent analytical skills and attention to detail
• Excellent communication skills both verbal and written
• Proven track record of providing excellent customer service internally and externally
• Effective working in team environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that
must be met by an employee to successfully perform the primary duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the primary duties.
When performing job site visits the employee will encounter moving over rough or uneven surfaces; recurring
bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light
items. Transporting of items such as laptop computers, tools, ladders and other heavy equipment; driving an
automobile, etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of
those an employee encounters while performing the primary duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary functions of the job, the employee is regularly exposed to a general office
environment. During periods of project site visits, the employee will be exposed to outside weather
conditions as well as mechanical equipment rooms which could consist of confined spaces and loud
noises. Employee may work in different environments while on various job sites. This job will require
approximately 40-60% travel to project sites. Travel will occur using an automobile or by airplane to destinations

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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€36 billion global revenue
13% organic growth
150 000 employees in 100 countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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