What are the responsibilities and job description for the Wait Staff/Server position at Schneider’s German Restaurant and Beergarden?
Job Overview
We are seeking a friendly and attentive Server to join our dynamic team. As a Server, you will play a crucial role in ensuring our guests have an exceptional dining experience. If you have a passion for food, hospitality, and delivering top-notch customer service, this is the perfect opportunity for you.
Responsibilities
- Greet and welcome guests in a warm and professional manner.
- Take orders and deliver food and drinks to guests in a timely and efficient manner.
- Manage tables and ensure guests receive their orders promptly.
- Provide exceptional customer service, responding to guest requests and addressing any concerns promptly.
- Upsell menu items and offer recommendations to enhance the dining experience.
- Handle cash and operate a point-of-sale system accurately.
- Maintain a clean and organized dining area, adhering to health and safety standards.
- Manage reservations and seating arrangements using OpenTable.
- Work effectively in a fast-paced environment, particularly during peak hours.
- Collaborate with other staff members to ensure seamless service.
- Maintain a high level of knowledge about menu items, ingredients, and preparation methods.
Requirements
- Prior experience as a Server in a restaurant or food industry setting.
- Strong customer service skills with the ability to handle complaints and feedback.
- Proficiency with point-of-sale systems and cash handling.
- Familiarity with OpenTable and its functions.
- Knowledge of food handling practices and safety procedures.
- Ability to work well under pressure and maintain a positive attitude in a dynamic environment.
- Excellent communication and teamwork skills.
- A passion for the food industry and a commitment to providing exceptional service.
- A high school diploma or equivalent is required.
- A valid driver's license is preferred for delivery roles.
- A strong understanding of guest relations and the importance of creating a welcoming atmosphere.
- Experience working in a nightclub or similar setting is a plus.
Skills
- OpenTable
-TABC Certified
- Food handling
- Hospitality
- Customer service
- Upselling
- POS
- Cash handling
- Nightclub
- Guest relations
- Food industry
Job Type: Part-time
Pay: $7.25 - $18.00 per hour
Expected hours: 8 – 20 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Mcallen, TX 78504 (Required)
Work Location: In person
Salary : $7 - $18