Call Center Customer Service Representative

HEY! YOU! Are you looking for a great job with an awesome team, a work family? Well… We have fun. We work hard. We are professional. We have growth potential. We have a sense of humor. While we may not be politically correct, we are always respectful of the people around us.

WARNING! If you don't have a sense of humor - keep scrolling, move along, nothing to see here.

SECOND WARNING!! If you are easily offended or take offense for others, move on. Don’t apply. There are other jobs out there that are better suited for you.

THIRD WARNING!!! You will be expected to come to work, every day, on time, with a good attitude, wether you feel like it or not. This is a job and it is hard work. We expect a lot. This is a great growth opportunity, and you have to work to get it. Sound too hard? Move along. It may not be for you. That’s ok. There are other jobs out there you can just do the time and get paid. We aren’t them. Do Not Answer This Ad if you are easily offended, don't play well with others and just want a J.O.B.

Here are a few Benefits we offer:

Paid vacation - you deserve it

Paid holidays - I don’t want to work holidays either

Retirement - for that long game

Health insurance - eat good food, get plenty of sleep and maybe you wont need it much

Weekly pay - cause who wants to wait that long

Competitive wages - first place goes to . . .

Family atmosphere - mostly, we don’t fight like siblings - often

On-the-job Training - we might do things different than your last job

Cool in the summer, warm in the winter - this is an indoor job

Stability - we have been here for 28 years - here’s to 28 more!!

Awesome people to work with - take my word for it

Requirements to join our team:

Drug free - well, aspirin is ok I suppose

Driver’s License - we need you to be able to get to work

Awesome attitude - no one likes a curmudgeon, and besides, that my job

Reliable transportation - see Drivers license above

Work well with others - we are heard animals

Not easily offended - read the book Unoffendable, might make you think different

Thirst for knowledge - we all want to get better. Wanna know more? Read on

High motivation - not that type of “High,” refer to the first requirement

Strong work ethic - don’t put off for tomorrow what you can do today

Good phone voice - we want to draw People in, not push them away

Nice - this does not mean pushover

Reliable - we have a job to do and if you don't come in, someone else will have to do it

Starting job duties:

Answering phones - nicely. You have to like to talk on the phone, it will be a lot

Learn our proprietary CRM system -we are different and made our systems different too

Scheduling of sales arborists - they are nice too

Make out bound phone calls to current clients - effective communication is key

Make out bound phone calls to potential clients - in house sales and lead generation

Help walk-in people with whatever they need - we all need help occasionally

You may be asked to do more. Duties change. People change. Clients change. The only constant is change.

The above was written by me. Below is AI.

Which do you like better?

Company Overview: Schneider Tree Care is a family-owned business established in 1996 by Erich and Kurt Schneider. We pride ourselves on providing exceptional tree care services while fostering a supportive work environment with benefits such as paid holidays, vacation, retirement programs, and health insurance.

Summary

We are seeking a Call Center Representative to join our team at Schneider Tree Care. In this role, you will be the first point of contact for our clients, providing outstanding customer service and support. Your contributions will be vital in maintaining our reputation for excellence in tree care.

Responsibilities

• Manage incoming calls and respond to customer inquiries promptly and professionally.
• Provide accurate information about our services and assist clients with their needs.
• Perform outbound calls to follow up with customers and gather feedback.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to resolve customer issues effectively.
• Analyze customer feedback to improve service delivery.

Requirements

• Proven experience in customer service or call center roles is preferred.
• Strong communication skills, both verbal and written.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic data entry skills and familiarity with office software are beneficial.
• A positive attitude and a willingness to learn are essential.

If you are passionate about helping others and want to be part of a dedicated team, we invite you to apply for the Call Center Representative position at Schneider Tree Care today!

Back to me

Congratulations! You made it to the end of the job listing. What are you waiting for? Go ahead and apply. You might even meet the shlub that wrote this ad.

Addendum I: if you smiled, laughed, or this ad brightened your day a bit, drop a line and say so. We all like to hear when we do good things.

Addendum II: if you hated this ad and are still here, move on. We probably wont get along anyway.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Describe your personality in 5 words
• When are you most fun to be around?
• Describe why you applied to this ad.

Ability to Commute:

• Taylors, SC 29687 (Required)

Ability to Relocate:

• Taylors, SC 29687: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17