What are the responsibilities and job description for the Field Service Technician position at Schold Manufacturing?
Join Our Team
Schold Manufacturing, a leader in the design and production of industrial mixers, media mills, and processing equipment, is looking for a skilled Field Service Mechanic to join our team. This position offers the opportunity to work on innovative projects in a fast-paced and rewarding environment.
Job Description
As a Field Service Technician, you will be responsible for installing, maintaining, and repairing Schold equipment at customer sites across the country. This role requires a high degree of mechanical technical skill, exceptional communication abilities, and a strong focus on customer service.
Responsibilities
- Install, service, and repair Schold Manufacturing equipment at client locations.
- Conduct on-site diagnostics to detect mechanical issues with equipment.
- Provide training and support to clients on the proper operation of equipment.
- Prepare detailed service reports and maintain records of all maintenance and repair work.
- Ensure all safety protocols and procedures are followed during site visits.
- Communicate effectively with customers, updating them on repair statuses, schedules, and technical solutions.
Travel Requirements
- Local travel to client sites 50% of the time.
- Overnight travel within the United States 20% of the time.
- The remaining 30% will be spent in the Schold Manufacturing shop, collaborating with the mechanical assembly, welding, or machining departments.
Qualifications
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or related field.
- Proven experience as a Field Service Mechanic or similar role.
- Strong understanding of mechanical systems and troubleshooting techniques.
- Excellent verbal and written communication skills, with the ability to clearly explain technical issues and solutions to non-technical audiences.
- Ability to work independently and manage time effectively.
- Valid driver’s license and clean driving record.
Why Schold?
- Competitive Salary and Benefits: We offer a competitive salary and comprehensive benefits package that supports the health, happiness, and well-being of all our employees.
- Performance Bonuses: Eligibility for performance bonuses as a reward for outstanding work.
- Professional Growth: We are committed to the professional growth of our employees and offer numerous opportunities for advancement and development.
- Creative and Entrepreneurial Environment: Join a team that values creativity, hard work, and an entrepreneurial spirit.
- Impact: Contribute to a company that is making a significant impact on the industry with innovative products.
Salary : $25 - $40