What are the responsibilities and job description for the Auto Appointment Setters, Service Reps position at Schoner Chevrolet?
720 W Maple Street, Hartville, OH 44632
Service BDC Appointment Setter
Auto BDC/Call Center Experience is Preferred
$14 - $17/Hour Performance Bonuses!
Excellent Training, Benefits & Career Growth!
Schoner Chevrolet is a great place to have a rewarding career! We are seeking Service BDC Appointment Setters, to work in our beautiful dealership's fast-paced call center, to answer inbound calls and internet requests, schedule auto repair/service appointments, reschedule missed appointments, follow up with customers after service has been completed to ensure their satisfaction, and more. Auto BDC/call center experience is preferred. We provide excellent training for qualified candidates! Apply now for this great opportunity with our growing organization!
Responsibilities - Service BDC Appointment Setter:
Work in our busy call center to answer inbound calls and internet requests, schedule auto repair/service appointments, reschedule missed appointments, follow up with customers after service has been completed to ensure their satisfaction, and more.- Identify customer's needs, answer their questions in a pleasant manner, and assist them to the best of your ability
- Make outbound calls for appointment reminders, recalls, surveys, and more..
- Provide excellent customer service
- Perform other tasks as assigned
Qualifications - Service BDC Appointment Setter:
Auto BDC/call center experience is preferred.- Good customer service, communication, and computer skills
- An energetic self-starter that's goal oriented and motivated to succeed
- Professional, ethical, and respectful
- A positive attitude, good work ethic and professional appearance
- Valid driver's license and reliable transportation
- High school diploma or equivalent
Full-time Benefits:
$14 - $17 per hour performance bonuses!- Excellent training
- Medical, dental and vision insurance
- 401(k) plan with employer match
- Paid time off
- 5-day work week, closed on Sundays
- Employee discounts
- Career advancement opportunities!
Salary : $14 - $17
