What are the responsibilities and job description for the Support Staff-Network Specialist-Computer Support position at School District of Osceola County?
Auto req ID
16531BR
Job description
This position is responsible for supporting and troubleshooting educational technology at the school and district level. The Network Specialist's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's technology environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The Network Specialist will also troubleshoot problem areas (in person, by telephone, Remote Access, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Other responsibilities include; diagnose, resolve, and document hardware and software network problems in a timely and accurate manner and provide end user training and support where required. This position will also be responsible for mentoring school based techs.
Active Directory, Microsoft Windows OS, Apple OS and iOS, and general knowledge of printer support are valued experience items.
Title
Support Staff-Network Specialist-Computer Support
Location
Technology Services
Employment type
Full-time
City
Kissimmee
Address line 1
817 Bill Beck Blvd (Tech Serv)
Job category
Professional Support Staff - Non-Bargaining
Required qualifications, skills and experience
High School Diploma or Equivalent and Associate Degree (computer or technology related), or Certification from an accredited technical school plus experience, or
equivalent technical industry experience.
Two (2) years experience with Associate’s Degree, Three (3) years experience with Certification from an accredited technical school, Four (4) years experience without
Associate degree.
Must have a valid Florida Driver's license.
EEO statement
The School District of Osceola County, Florida, does not discriminate in treatment or employment in its programs on the basis of race, color, national origin, gender, age, disability, marital status or genetic information in its educational programs and employment practices.
Minimum salary / rate
$51,086
16531BR
Job description
This position is responsible for supporting and troubleshooting educational technology at the school and district level. The Network Specialist's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's technology environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The Network Specialist will also troubleshoot problem areas (in person, by telephone, Remote Access, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Other responsibilities include; diagnose, resolve, and document hardware and software network problems in a timely and accurate manner and provide end user training and support where required. This position will also be responsible for mentoring school based techs.
Active Directory, Microsoft Windows OS, Apple OS and iOS, and general knowledge of printer support are valued experience items.
Title
Support Staff-Network Specialist-Computer Support
Location
Technology Services
Employment type
Full-time
City
Kissimmee
Address line 1
817 Bill Beck Blvd (Tech Serv)
Job category
Professional Support Staff - Non-Bargaining
Required qualifications, skills and experience
High School Diploma or Equivalent and Associate Degree (computer or technology related), or Certification from an accredited technical school plus experience, or
equivalent technical industry experience.
Two (2) years experience with Associate’s Degree, Three (3) years experience with Certification from an accredited technical school, Four (4) years experience without
Associate degree.
Must have a valid Florida Driver's license.
EEO statement
The School District of Osceola County, Florida, does not discriminate in treatment or employment in its programs on the basis of race, color, national origin, gender, age, disability, marital status or genetic information in its educational programs and employment practices.
Minimum salary / rate
$51,086
Salary : $51,086
