International Student Coordinator

The International Student Center Coordinator is responsible for overseeing the daily operations of the International Student Services office. This role includes managing vendor accounts, supervising student employees, maintaining accurate student data records, and serving as the primary liaison for CRM operations related to international students. The coordinator also plays a key role in monitoring student status, supporting program transitions, and providing training and guidance to support staff to ensure seamless services. Additionally, the coordinator will actively contribute to enhancing the overall experience for international students through effective communication and efficient program management.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

• Associate’s degree (or higher) in a related area.

• Five (5) years of experience working in higher education.

• Strong organizational and data management skills.

• Excellent communication and interpersonal abilities.

• Bachelor’s degree in a related area.

• Two (2) years of experience working with international students.

• Familiarity with CRM systems and data tracking tools.

• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10 lbs.
• Noise Level: The noise level in the work environment is usually moderate.

40 hours/week

Pay Range is $21.13-$33.02

1

Assists prospective international students throughout the F-1 application process, including reviewing applications, verifying financial statements, authenticating documentation, creating Certificates of Eligibility with the Department of Homeland Security, and accurately recording information into relevant databases.

Yes

2

Collaborates with the Student Accounts department to ensure accurate financial records and compliance for international students, serving as the key liaison for all related communications.

Yes

3

Manages vendor accounts related to international student services, invoice processing, and ensuring compliance with institutional policies.

Yes

4

Serves as the primary supervisor for student employees, overseeing their schedules, tasks, and performance evaluations.

Yes

5

Serves as the primary point of contact for CRM operations involving international students, ensuring data accuracy, workflow efficiency, and effective communication strategies.

Yes

6

Ensures the accuracy of academic program selection for international students, aligning with college policies and government regulations to maintain compliance.

Yes

7

Collects, organizes, and maintains both physical and electronic student records, ensuring data integrity and adherence to established filing timelines.

Yes

8

Collaborates closely with other college departments to address the holistic needs of international students, promoting a supportive, inclusive, and collaborative environment.

Yes

9

Performs Additional Duties as Assigned

Yes