What are the responsibilities and job description for the Healthcare Customer Support Specialist position at Schopmeyer Medicare, Health & Life?
About Schopmeyer Medicare, Health & Life
As a family-owned business, we're dedicated to providing exceptional healthcare services that cater to the unique needs of our clients. Our team of experts takes a straightforward approach rooted in integrity and honesty, ensuring clarity, confidence, and timely deadlines for our clients.
Our Services
We offer a range of services, including Medicare, under-65 services through Federal Marketplace Insurance, and Life Insurance. Our primary focus is on making health insurance accessible and understandable for our clients.
Job Responsibilities
- Serve as the initial point of contact, creating positive impressions through warm and professional phone interactions.
- Interact with insurance companies to provide exceptional customer service.
- Schedule meetings for multiple insurance agents.
- Maintain accuracy in our Customer Relationship Management software.
- Assist with event coordination and hosting.
Benefits
- $19 per hour plus performance-based bonuses.
- $150 monthly stipend to offset health insurance costs.
- Paid Time Off (PTO): 48 hours in addition to holidays in the first year.
- Paid holidays including New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, and Christmas Season.
Salary : $19
