What are the responsibilities and job description for the Director of Rooms position at Schulte Boutique + Lifestyle?
Schulte Hospitality Group, a fast-growing, national hotel management company with a diverse portfolio of 150 hotels is seeking an energetic and team-oriented Director of Rooms (Executive Committee Member). If you are a motivated individual who has a passion for the hospitality industry and who embraces integrity, service, grit, respect, empowerment, ambition and teamwork - all of the core values that cultivate our winning culture of success, then we are interested in you!
“At Schulte Hospitality we believe our greatest asset as well as the key to our success, is our people. From our corporate office, to our property managers, to our housekeeping staffs, we believe that each of us needs a sense of dignity, pride and satisfaction in what we do.”
- Darryl Schulte Sr.
- Schulte Hospitality Group is an Equal Opportunity Employer
Property Details:
Saint John's Resort sits on a beautiful 200-acre campus in Plymouth Michigan; conveniently located between Detroit and Ann Arbor. The services and amenities of the property include: a 118 room AAA Four-Diamond hotel, three award winning restaurants, and luxury golf experience featuring three unique course experiences, anchored by The Cardinal at Saint John's, and over 100,000 square feet of event space.
Position Responsibilities:
- Managing budgets and financial plans and controlling expenditure
- Maintaining statistical and financial records
- Setting and achieving sales and profit targets
- Recruiting, training, and monitoring staff
- Planning work schedules for individuals and teams
- Meeting and greeting customers
- Dealing with customer complaints and comments
- Addressing problems and troubleshooting
- Ensuring events and conferences run smoothly
- Supervising maintenance, supplies, renovations, and furnishings
- Dealing with contractors and suppliers
- Ensuring security is effective
- Carrying out inspections of property and services
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations
- Perform various other duties as assigned to meet business objectives
- Leadership and management of Guest Services teams at Hotel Front Desk, Concierge Desk, and Housekeeping
Education and Experience:
- Minimum of two (2) years' experience as a Rooms Division or Front Office Manager or Executive Housekeeping experience.
- Bachelor's Degree in Hospitality Management or Business
Knowledge, Skills, & Abilities:
- Admin and operational expertise in Opera
- Experience with Actabl technology products; ProfitSword, Hotel Effectiveness, Alice
- Ability to communicate effectively verbally and in writing
- Active leader able to demonstrated ability to lead a team through effective coaching and development.
- Excellent attention to detail
- Financial savvy
- Proficient in Microsoft Office products
About Us:
Schulte Companies is a family of businesses that develop, manage, and invest in real estate, with a focus on hospitality, restaurant, office, and retail. Founded in 1999 as Schulte Hospitality Group, the company quickly grew to encompass all aspects of hotel management, development and financing. Schulte Hospitality Group is a professional hotel management and development company managing over 150 hotels in 32 states under brands from Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as several independent, lifestyle, and boutique properties. Schulte Design Construction provides dedicated focus and quality craftsmanship to the organization's construction, renovation and design needs. Schulte Restaurant Group manages the company's retail and restaurant outlets. SRG is also the owner and operator of the largest Hot Chicken brand in the country: Joella's Hot Chicken. Headquartered in Louisville, KY, Schulte Companies has 200 corporate employees and over 8,000 associates across the country.
- Schulte Hospitality Group is an Equal Opportunity Employer
Compensation: Competitive with Experience
